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David Jones CEO Scott Fyfe, Qantas Loyalty CEO Andrew Glance, and brand ambassador, model and actress Megan Gale.

The price of loyalty: David Jones shoppers to bank Qantas points in revamped scheme

A partnership with Qantas is a key plank of David Jones’ new rewards program, to be unveiled in September.

  • Jessica Yun and Chris Zappone

Latest

Qantas will use a specially designed Airbus A350 to achieve the ultra-long-range flights for its Project Sunrise.

Will 20-hour flights be bad for you? What to know about ultra-long hauls

By the end of next year, it should be possible to fly direct from Australia’s east coast to London in about 20 hours. But there are a few things you need to know.

  • Amanda Hyde
The Qantas Boeing 737 – VH-VYK – involved in the incident.

Report reveals Qantas safety lapses after turbulence injures crew

A crew member suffered broken bones and another continued to work for days with concussion symptoms after they were injured descending into Brisbane.

  • Cameron Atfield
Qantas’ lawyers are arguing for a mid-range penalty instead of the maximum $121 million.

Qantas illegally fired staff to survive ‘business calamities’, court hears

Lawyers for the airline argue for a mid-range fine on the third day of hearings to determine how much it will need to pay for illegally outsourcing workers.

  • Frances Howe
Proceedings to determine Qantas’ penalty for dismissing workers in 2020 continues.

Qantas accused of taking advantage of ‘tragedy for the nation’

The airline is pushing back against a call for it to be fined $121 million, saying a penalty of between $40 million and $80 million would be more appropriate.

  • Frances Howe
More than 100 bags were left behind on one reader’s flight to Japan with Qantas.

Qantas judge’s corporate tip: ‘Don’t play us for fools’

Justice Michael Lee will decide the carrier’s penalty for illegally sacking more than 1800 workers, and he’s not buying the airline’s apology.

  • Abe Maddison
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The new routes launch in December.

Qantas braces for final sting from illegal sackings

The airline’s boss has so far managed to clean up most of the mess left behind by her predecessor but at a hefty cost.

  • Elizabeth Knight
United Airlines new Polaris Studio class.

Trump put you off the US? United Airlines wants to woo you back with luxury

America’s largest airline is expanding its business class in an aggressive push to win market share from Qantas amid a backlash against holidays in America.

  • Chris Zappone
Border Force has urged the Albanese government to invest more in the passport processing system. 

‘You are running a clown show’: Inside Australia’s airport chaos

Angry travellers have swamped Border Force with complaints about the SmartGate system being plagued by long delays and technical failures.

  • Eryk Bagshaw
Airline competition

Competition is toughening, but will it be enough for Qantas to lift its game?

Big shake-ups in aviation are hard to see coming. But the demand for better customer service and more robust competition is not going away.

  • Chris Zappone

Original URL: https://www.theage.com.au/topic/qan-199