Optus
The Sydney suburbs where 5G struggles – and why reception bars lie
NSW is blighted by 4000 mobile black spots, including one that seems to rob commuters of cellular data as trains cross the Sydney Harbour Bridge.
- by Angus Dalton
Latest
Tony Wright’s Column
Regional Australia
Mobile phones, 3G and the coming sounds of silence in the bush
The approaching closure of the 3G telecommunications service means an unknown number of mobile users will no longer be able to connect with emergency services.
- by Tony Wright
Is this really my bank calling? Westpac moves to stop impersonation scams
In a bid to foil impersonators, Westpac customers will receive calls via their app that are branded, verified by Optus and show a reason for the call. But will it make a difference?
- by David King
Exclusive
Telecommunications
Giving it away: Optus’ novel plan to win back customers
The telco is letting anyone use its network for a week for free, in a bid to move on from its year from hell.
- by David Swan
Opinion
Network outage
How close are we to chaos? Just one blue screen of death
Crippling tech meltdowns like CrowdStrike are getting more common and more severe. Will you be ready for the next one? Are you keeping spare cash?
- by David Swan
Which phone plan is right for you?
The nation’s “big three” telcos have lifted their prices – so there’s never been a better time to ditch your provider.
- by David Swan
Updated
Optus data breach
Communications watchdog suing Optus over data breach
Some 10 million customers had their information stolen in what was one of the worst cyberattacks in Australian history.
- by David Swan
Will customers stomach higher prices from Telstra?
Mobile phone plan prices are likely to rise following Telstra’s announcement to revamp its pricing structure, but not everyone is convinced that its customers will stick around.
- by David Swan
Analysis
Telecommunications
Optus desperately needs a reset. Here’s what comes next
Australia’s second-largest telco is priming for a much-needed reboot after suffering the nation’s worst data breaches and telecommunications outages.
- by David Swan
Updated
Telecommunications
Optus appoints NBN boss as chief executive six months after outage
After nearly a decade at NBN Co, Stephen Rue will take on the job of repairing Optus’ reputation.
- by David Swan
Government pledges triple-zero reforms after Optus outage
Communications minister Michelle Rowland says she will accept all recommendations from a review into the effect of last year’s national Optus outage on the triple-zero system after lives were put at risk.
- by David Swan
Original URL: https://www.theage.com.au/topic/optus-hnk