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Brisbane Jetstar flights cancelled, delayed after IT glitch
By Tony Moore
Jetstar passengers flying in and out of Brisbane today can expect some delays following Friday’s worldwide IT glitch, Brisbane Airport said.
And some supermarkets across the city, such as the Coles in New Farm, were still offline on Saturday morning, causing frustration among shoppers.
By 2pm Coles said all supermarkets were now open, but some registers may be closed.
Checkouts at Coles in New Farm remained offline on Saturday morning following the CrowdStrike outage.Credit: Cameron Atfield
“Some registers may be temporarily unavailable while we fully recover,” a spokeswoman said.
“We are putting on additional team members to assist customers with their shopping, and we thank everyone for their patience.”
Some Coles-owned liquor shops were closed.
“Many Liquorland, Vintage Cellars and First Choice Liquor stores are also trading. All our remaining liquor stores will progressively re-open as soon as systems are restored,” they said.
Federal Home Affairs Minister Clare O’Neil is due to give an update on the impact of the CrowdStrike Falcon IT glitch that took businesses offline on Friday.
O’Neil’s portfolio covers the Cyber and Infrastructure Security Centre, which the federal government consulted as banking, telecommunications and airlines were struck down.
The major glitch was initially thought to be a cyberattack, but it was soon identified as the result of a software update by IT company CrowdStrike.
While Qantas, Virgin and Rex flights arriving in Brisbane appeared to be unaffected on Saturday, several Jetstar flights have been delayed and cancelled.
Delays and cancellations to Jetstar flights in and out of Brisbane on Saturday appear to be the legacy of Friday’s worldwide IT glitch.Credit: Adobe Stock
The Melbourne to Brisbane flight due to arrive at 12.10pm has been cancelled, while a second flight due to arrive from the Whitsundays at 1.30pm has been delayed until 6.55pm, according to the Brisbane Airport website.
Earlier this morning, other Jetstar flights from Adelaide, Perth and Darwin were all cancelled.
The airline was contacted on Saturday morning for comment.
Brisbane Airport reported busy but regular services, with the Jetstar delays and cancellations the only unusual variations to regular flights, spokesman Peter Doherty said.
Queensland Health said public hospitals were operating normally as the state’s health systems were not reliant on the US software security company.
“We don’t use CrowdStrike so we haven’t been impacted,” a Queensland Health spokeswoman said on Saturday.
“We are just monitoring any external providers to our network, which might have been impacted.”
The outage has not caused any changes to planned surgery timetables, the spokeswoman said.
Queensland Police said the glitch had not caused any major problems, as did Queensland Rail and toll-road operator Transurban.
More to come