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'Why do they do this?': Aussie calls out postie for common annoyance

“Their lies are unacceptable.” Have you witnessed this happening?

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A recent viral post on Reddit’s r/Australia community highlights an all-too-common frustration many Aussies have with their online deliveries: the claim that a delivery attempt was made when it clearly wasn’t.

The thread, which has gained over 6k likes and 400 comments, directly calls out Australia Post, asking them to be more upfront about the reasons why they can’t deliver a package.

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Image: Australia Post / Sbs
Image: Australia Post / Sbs

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"Drop the theatrics"

“Dear Australia Post, if you run out of time to deliver my package and you need me to pick it up from the Post Office, that's fine,” the poster writes, “but just say that.”

“Lying that you knocked and no one answered doesn't help anyone.”

The OP then jokingly said they wouldn’t even mind a note that said: "Looks like the driver has too many stops this morning, so yours will be one that we're not going to bother with. Just come get it."

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But what they don’t want is all the “theatre” involved in “pretending they even had time to go up my street.”

“A simple text message, ‘sorry not sorry, table service is closed you must order at the bar’ or whatever would be fine, just stop lying to me,” they quipped.

The user also shared that they work from home and have a clear view of their front door, making it obvious that missed delivery cards aren't ever dropped off because the postie never actually attempts to deliver the package.

The post concludes, “It’s fine, I get it. Busy days happen. But when you deliberately give an excuse that you know I know can't be true, that just makes me think the worst of you.”

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"Don't even ring the door bell"

In the comments, hundreds echoed his plea, calling for Australia Post to be more transparent with their delivery services. 

“Sometimes I hear them walk up to the door, fill out the card and leave without bothering to knock,” one user shared. “Only reason I can think of is they can't be bothered to dig through the parcels in the van. So frustrating.”

Another Redditor recalled a similar experience, “We had six people at home, waiting for a passport to be delivered and all we got was ‘no one in attendance’ and for us to pick it up at the post office. The door bell did not ring once that day.”

“Lies are unacceptable, but so is taking money for services and not providing them. You pay for your items to be delivered, there is no excuse for them not doing so,” someone else pointed out.

“That’s so true, at the base of this problem, we have paid for a service we aren’t getting,” another replied.

However, a few people pointed out that these delivery issues were more likely a result of unrealistic driver KPIs set from Australia Post.

“Surely they have KPIs to meet, but this isn’t an excuse,” one said. “It just highlights that it’s more likely a systemic issue rather than individual laziness.”

“100% this,” someone else agreed. “I totally don't blame the poor driver. I do not believe that they spent the whole morning sitting at the coffee shop faking being a delivery driver. Of course, they were out making deliveries, but there are only so many hours in the day. It's Aus Post’s fault if Aus Post misses a delivery schedule.”

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Originally published as 'Why do they do this?': Aussie calls out postie for common annoyance

Original URL: https://www.ntnews.com.au/lifestyle/why-do-they-do-this-aussie-calls-out-postie-for-common-annoyance/news-story/7490b02dc96f1be8650ec66a27fb3ae7