Company responds to disturbing find in Woolworths garlic bread

A concerned WA customer has claimed her partner cracked his tooth on a sewing needle found inside a loaf of garlic bread.

A Perth woman has claimed her partner cracked his tooth on a sewing needle found in a loaf of garlic bread purchased from a Woolworths store in the city.

The woman, identified only as Janelle, shared photos of the needle in the bread with Perth Now after failing to receive a satisfactory response from Woolworths and Goodman Fielder, the La Famiglia brand garlic bread manufacturer.

Goodman Fielder has since confirmed a thorough investigation into the claim.

She claimed she purchased the product two weeks before the incident from the Woolworths at the Stirling Central shopping centre in Perth’s north, stating that the needle was only discovered after the bread was cooked.

A Perth woman has claimed her partner cracked his tooth on a sewing needle found in a loaf of garlic bread. Picture: Perth Now

Pictures of the cooked loaf show what appears to be a needle sticking out of the bread.

“Nothing has been done — no recall, no callback, no nothing,” she told Perth Now.

“My partner bit down on this and cracked his tooth, not to mention this could kill someone if they swallowed it.”

She further claimed that Goodman Fielder offered her a $10 Woolworths voucher as compensation, claiming the offer was “absolutely shocking customer service by Goodman Fielder”.

A statement to news.com.au from Goodman Fielder stated it was treating the incident very seriously but that it was “not aware of any other incidents of this nature”.

“We have been in direct contact with the customer and are conducting a thorough investigation into this issue,” the statement said.

Goodman Fielder says it is not aware of any other incidents and that it has launched a thorough investigation into the claim. Picture: Perth Now

“Our garlic bread production facility maintains strict food safety and quality controls, including metal detection technology at the conclusion of the manufacturing process to ensure no metal contaminants are present.”

Woolworths told news.com.au the chain would be happy to follow up again with the customer.

“We know this would have been very concerning for the customer,” a spokesperson said.

“We understand that they have reached out to the supplier directly as this is not a Woolworths product.”

Originally published as Company responds to disturbing find in Woolworths garlic bread