Family felt ‘violated’ after discovering gross stains in Travelodge room mattress

A young family said they felt “violated” after a disgusting discovery in the bed of their chain hotel room on holidays.

A mum was left appalled after she and her one-year-old son were forced to sleep on a “disgusting” Travelodge mattress that was stained with “blood, pee and the results of a dirty weekend”.

Amy Davison and her partner Dean Pennington, both 29, took their son Joe, 1, on a family getaway on November 3 to Blackpool, in North West England, where they stayed at the Blackpool South Shore Travelodge, The Sun reported.

But they cut the holiday short after making the disgusting discovery in the hotel room bed.

The couple said after a poor night’s sleep, Mr Pennington decided to check out the mattress and found yellow and brown stains on each side – as if “it had been flipped” to hide the damage.

Amy Davison and young Joe. Picture: Kennedy News and Media

The couple complained and were offered a £27 ($50) refund and free breakfast for their next visit, but Ms Davison said they had put off staying in hotels altogether.

Travelodge has since apologised and confirmed the tarnished mattress has been removed.

“It was pretty disgusting. We feel completely violated by the whole experience,” Ms Davison said.

“(The stains were) definitely the result of more than one dirty weekend, to say the least.

“Blood stains were on the side that had been flipped, (and) there was definitely pee on it too. There was a bit of everything.

‘There was a bit of everything’: The bed the family slept on. Picture: Kennedy News and Media

“This wasn’t a case of it just happening. You expect a few marks here and there, but this was disgusting.

“Dean had a look at the bed, and we saw how disgusting it was. It was both sides, and it’d be flipped.”

Before they discovered the nasty marks on their mattress, the couple noticed their window was leaking, and the bathroom smelled foul.

Ms Davison said the mattress was covered in all kinds of stains. Picture: Kennedy News and Media

They claim it was a “health hazard”, and they were “disgusted” by the experience.

“I wasn’t very happy with it to start with because there were a few problems with the room,” Ms Davison said.

“They’d given my one-year-old a camp bed to sleep on which wasn’t appropriate, the window was leaking and the bathroom smelled of drains.

“We didn’t suspect anything else but my partner had had a bad night’s sleep.

Ms Davison said both sides of the mattress were stained. Picture: Kennedy News and Media

“Surely housekeeping have seen that. This wasn’t something that had just happened, it’s something that has been hidden and ignored by the hotel.

“I was disgusted when we saw the mattress, and to be honest, we were covered in bites.

“You can accept a few marks here and there, but it wasn’t. I slept in that – it’s a health hazard.”

In a strange twist, Travelodge sent a follow-up email after the family returned home and asked if they were “still dreaming of the comfy king size Travelodge Dreamer bed”.

Weirdly, the couple then received this email after their nightmare bed experience. Picture: Kennedy News and Media

“That was rubbing it in,” Ms Davison said. “I was more likely to be having nightmares – I was dreaming for all the wrong reasons.”

The mum said they “wouldn’t book there again”.

“The hotel wasn’t overly helpful,” she said.

“We had a lovely time at the Illuminations (Blackpool’s annual lights festival) on the Sunday night which the little one loved, and we went to Madame Tussaud’s and the Sea Life Centre.

“We had planned a whole day, including the zoo and Blackpool Tower, but we felt dirty so went home at dinner time instead and had to go back this Sunday to finish off the things we’d planned.

Travelodge has apologised to the family and confirmed there was no evidence of bed bugs. Picture: Kennedy News and Media

“It’s certainly made us think we’re not staying in any more hotels again. It’s put us off.”

A Travelodge spokesperson said: ‘‘We are sincerely sorry that we did not deliver our normal high standard of service to Miss Davison during her recent stay with us.

“We have apologised to Miss Davison, fully refunded her booking and also made sure that the team receives the appropriate retraining on our cleaning process.

“We have also replaced the mattress and an independent company confirmed there was no evidence of bed bugs.”

This article originally appeared on The Sun and was reproduced with permission