Westjet baggage drama: This woman’s luggage went haywire

A WOMAN has told of her horror at getting back to her hotel room and opening her bag only to find some rather disgusting surprises inside.

Nicole Ashley Squires opened her luggage to find men's clothing and 4 cans of beer. Picture: Nicole Ashley Squires

A WOMAN found her luggage was a lot heavier than when she packed it after a domestic Westjet flight from the Canadian city of Edmonton to Kelowna.

Nicole Ashley Squires was shocked when she discovered some dirty men’s clothing and five cans of beer inside her luggage.

She tweeted to the airline a picture of her bag containing the man’s outfit with Coors Light beer cans.

Westjet responded via a tweet: “What happens in Vegas …”

Ms Squires told Canada’s CBC News that the incident was “bizarre”.

“I packed my bag — I even used a strap so it’s all organised … and I put the bag myself on the conveyor belt.”

Nicole Ashley Squires opened her luggage to find men's clothing and cans of beer. Picture: Nicole Ashley Squires

Squires said when she opened her bag after she arrived at her hotel, a beer can rolled out.

“When I opened it a beer fell out. I was like ‘Oh no, I have someone else’s luggage.’ Then I started going through it and I’m picking up men’s clothes,” she told CBC News.

“Not just a random shirt or jeans — a full outfit.”

She said the clothes smelt awful.

“I’m not exaggerating. These clothes are soiled.”

Nicole Ashley Squires opened her luggage to find men’s clothing and cans of beer. Picture: Nicole Ashley Squires

Concerned about how the clothes and beer came to be there, and worrying about a possible safety risk, Squires called WestJet.

She didn’t get the reaction she expected.

“They were like ‘Oh gross, no way,’” she said. “They were so cavalier about it. They didn’t really care.”

Worrying that she might be overreacting, Squires posted a picture of the mystery clothes on Twitter, asking WestJet to explain.

The airline then posted a second tweet asking Squires to call.

After a phone discussion she received an email from WestJet spokesman Robert Palmer.

He said baggage crew spotted the items sitting next to Squires’s bag on the conveyor belt and because her bag was slightly unzipped, they assumed the objects had spilt out, so they packed it all in there.

“As weird as it sounds, that’s what happened. We are very sorry that our guest found items in her bag that did not belong to her, but they were put there by people with the best of intentions who were only trying to help. We appreciate her understanding.”

Squires said from now on she will be locking her luggage.