Delta Airlines honours flight attendant for extraordinary family gesture

There’s not much good news flying around these days, but one flight attendant has “restored faith in humanity” with this incredible gesture.

A Delta flight attendant has been praised by the airline for her incredible gesture for a family. Picture: Delta Air Lines

A flight attendant has been praised by her airline, as well as hundreds of strangers online, after she went the extra mile to help a young family.

Delta Air Lines posted a series of tweets last week explaining how “Flight Attendant Jackie” – who also goes by “Grandma Jackie” – helped the family during their trip home from China.

Two years ago, a couple named Karee and Rodney were flying home from China with their newly adopted daughter Bella, according to the tweets.

The new family had spent two weeks together in China, but on their flight back to the US, little Bella got upset.

Two years ago, Delta customers Karee and Rodney were flying home from China with their newly adopted daughter, Bella. They didn’t speak Mandarin. Bella didn’t speak English, but Flight Attendant Jackie spoke both. (2/7)

— Delta (@Delta) January 13, 2021

Because Karee and Rodney didn’t speak any Mandarin, and Bella didn’t speak any English, her new parents didn’t know how to comfort her, Delta explained.

Thankfully, Jackie spoke both Mandarin and English and was able to step in to help.

“Grandma Jackie came by several times and stayed with the family, soothing Bella and holding her as she walked up and down the aisle,” Delta tweeted.

“The new family was overjoyed at finding a new friend and exchanged contact info.”

Grandma Jackie came by several times and stayed with the family, soothing Bella and holding her as she walked up and down the aisle. The new family was overjoyed at finding a new friend and exchanged contact info. (4/7) pic.twitter.com/ypmoHa0jFB

— Delta (@Delta) January 13, 2021

However, that flight back to the US wasn’t the end of their friendship.

“They have kept in touch, so Bella invited Grandma Jackie to her 7th birthday, knowing this might be a long shot … but Grandma J always comes through,” Delta tweeted.

The airline even posted a video of Bella discovering Jackie at her front door with a delighted squeal and a long hug at her birthday party.

But wait - there's more! They have kept in touch, so Bella invited Grandma Jackie to her 7th birthday, knowing this might be a long shot… but Grandma J always comes through. (5/7) pic.twitter.com/PG903IgE10

— Delta (@Delta) January 13, 2021

“Not only did she show up, but she brought ingredients to make homemade dumplings so that Bella could have real Chinese food for her birthday,” Delta wrote in the next tweet.

“The people you meet while travelling are often just as special as the destination,” Delta added, ending the thread.

“We’re thankful for employees like Jackie that go the extra mile to make some of the most difficult times a little easier.”

Not only did she show up, but she brought ingredients to make homemade dumplings so that Bella could have real Chinese food for her birthday. *Cue ugly crying* (6/7) pic.twitter.com/VNhPPAC1BP

— Delta (@Delta) January 13, 2021

The thread attracted an outpouring from commentators who praised Grandma Jackie for her kindness and positivity, with many people admitting they were “definitely ugly crying” by the end of the story.

“What an inspiring and incredible woman,” one person said.

“You have restored faith in humanity during this crazy time,” another said.

This article originally appeared on Fox News and was reproduced with permission