‘I cried’: Woman’s Bali disaster over tiny passport issue

A woman on her way to Bali has been left at Sydney’s international airport terminal in tears, after being turned away over one small detail.

An Aussie on her way to Bali has faced the ultimate setback, after being turned away from her flight just hours prior to boarding.

Unleashing on TikTok, Sydney woman Elyse Elmer said that after arriving to the airport ahead of her flight to Denpasar. She was “denied entry” because of one small mishap.

“Last night I was denied entry into Bali,” she said to her 3700 followers.

“So in Australia at the [airport] counter they refused to let me on the flight. I cried in front of everyone.”

Ms Elmer then revealed the reason why the airline had refused entry onto the aircraft —pivoting her smartphone camera down to her passport and revealing a small tear in the spine of the document.

“That is literally … all it took for them to totally refuse entry,” she said of the relatively small tear.

The woman had a tear in her passport and was unable to board

The woman unleashed on TikTok.

The short clip, which has been viewed more than 40,000 times, was met with sympathy for the traveller.

“I don’t see how that is damaged? It a seem part of the fold,” one remarked.

“I’ve had a portion of my page ripped and I used to freak out every time I would fly! Got away with it!” another added.

“They would 100 per cent not let you in for that … they are so strict here,” a third responded.

It’s not the first time an Aussie traveller has been caught out because of a damaged travel document.

Last year, an Australian woman went viral after being rejected for a small bit of water damage to her passport.

The woman had a tear in her passport and was unable to board

The tear looks like part of the passport’s spine, but it is actually a tear.

Charlotte Rebecca from Melbourne was one week out from flying to Bali in November when she noticed a “slight” amount of water damage on the back of her passport.

She got a new one before her last trip to the hotspot a year ago. An email from Jetstar prompted her to scan the condition of the document.

It ultimately led to her having to fork out $450 for an express replacement.

“If you’re going to Bali, don’t be like me and check your passport,” she warned viewers in a TikTok.

“So, I am going in exactly one week and I only got a new passport last year because I went to Bali in November — and obviously my passport was going to be OK,” she said.

“I got an email from Jetstar, so I was like, ‘I’m just going to look at my passport’.

“There is a slight amount of water damage on the back and Indonesia is very strict.”

Travellers have been warned to ensure their travel documents are in pristine condition before travelling to Bali.

Bali is a popular spot for Australians to visit year around. Picture: iStock

In another incident, British fitness star Emma Doherty was “rejected” from boarding her Sydney to Bali flight over the same reason Charlotte replaced her passport — water damage.

“I travel all the time and it’s never been mentioned to me before,” she said.

“But apparently Bali airport are really, really strict and they are known for putting people into a cell if they don’t like your passport,” she claimed.

Ms Doherty warned others heading to the island to triple check their passports for any damage and marks.

According to the Department of Foreign Affairs Indonesia website, if passports are damaged, officials have the right to refuse entry.

“Travellers entering the country should ensure that their passports are not damaged in any way as this will mean no admission at the port of entry.”

– with Shireen Khalil