Airline cancels flight leaving Glasgow couple with an amazing surprise

A woman was told she could not get on a flight home due to the plane being overbooked, but it’s what happened next that left her shocked.

A couple were stunned after being told they could not get their flight home – but it’s what happened next that really left them speechless.

Ash Reid, from Glasgow, in the UK, and her partner had travelled to Costa Adeje in Tenerife for a relaxing holiday last month.

However, when they were told they couldn’t fly due to the aircraft being overbooked, the budget airline Ryanair, to their shock, treated the pair to a free extra day, The Sun reports.

They were able to enjoy an extra night of cocktails at their hotel and topped up their tans with another beach day before heading to the airport again.

Recalling the incident on TikTok, the mother-of-two said: “Ryanair didn’t have enough space for us on the way home.

Ash Reid was told there was no room for her on her Ryanair flight home. Picture: TikTok/ashreid_

“So they gave us an extra day on holiday.

“We didn’t expect that …”

She later added: “They put us in La Pinta, it’s a family hotel but we spent most of the day out at the beach and promenade so didn’t really see much of it tbh.”

Ash’s clip has already racked up more than 58,000 views.

And everyone is saying the same thing in the comments: “Hope this happens to us.”

Most airlines intentionally overbook flights, selling more tickets than available seats for a journey. They do this in anticipation of people “no-showing” on the day of the journey, and the practice is not illegal.

The budget airline treated her to an extra day’s holiday. Picture: TikTok/ashreid_ Picture: TikTok/ashreid_

UK travel experts have warned that as many as 150 tickets are sold for every 100 seats available.

When airlines have to remove passengers, they start by asking for volunteers who are offered compensation usually in the form of money, a hotel room and a seat on the next available flight.

Some companies even offer free return tickets to a destination of the customer’s choosing.

But if no one volunteers, then the airline can be forced to remove paying customers “involuntarily”.

Passengers who are forcibly bumped are entitled to cash compensation based on when the alternate flight arranged for them arrives at their destination.

Of course some passengers, who do not have a pressing appointment and want to make some extra cash, can also volunteer to be removed from the flight.

In this situation, the negotiation is casual and there are no industry regulations determining how much the airline should give you.

This article originally appeared on The Sun and was reproduced with permission