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Vodafone customers all over the country were left without service

Vodafone has apologised after customers in Australia were left without reception because of a “brief technical issue”.

Wednesday, February 7 | Top stories | From the Newsroom

Many Vodafone customers in Australia were left without reception after widespread reports of services crashing.

At about 4.30pm on Wednesday, reports of no service soared on the website DownDetector, with outages registered in Melbourne, Sydney, Brisbane, Perth, Canberra and Adelaide.

Service has since been restored.

Disgruntled customers took to social media to share their irritation, with one woman reporting she was having “major issues” with her network.

“I can’t make calls. Vodafone hasn’t said anything but DownDetector online indicated heaps of people with Vodafone are having problems at the moment,” the woman wrote.

“A couple of minutes ago my signal went to SOS only … Back to four bars but still can’t make calls.”

Vodafone has apologised for a service outage. Picture: NCA NewsWire.
Vodafone has apologised for a service outage. Picture: NCA NewsWire.

Another woman was stuck in a service black hole at a highly inconvenient time and said it was “so bad and ridiculous”.

“The worst part was I was in a phone screening call for a job that I’ve applied [sic] and really wanted it so much!” she wrote.

“This was really important to me and the line breaking is not helping at all!”

In a statement provided to NCA NewsWire, a Vodafone spokesperson apologised for the breakdown in service.

“We can confirm a brief technical issue this afternoon caused intermittent disruption to some mobile services including calls and data,” they said.

“Our technical teams have resolved the issue and services are returning to normal.

“We apologise to our customers for the inconvenience and thank them for their patience.”

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Original URL: https://www.news.com.au/technology/online/internet/vodafone-customers-all-over-the-country-left-without-service/news-story/5a5ab0d7c5501b80def337625b291f01