Surprise as city with worst Uber passengers revealed

With the festive season rapidly approaching, Uber has announced the best and worst-rated spots across Australia, with one surprising city landing in last place.

Uber has released its annual report on the cities with the best and worst Uber ratings. Picture: NewsWire / Sarah Matray

Uber has released its annual rider ratings rankings, determining which Australian states have the best and worst ratings on the app, with one surprising state named the worst in the country.

As Christmas inches closer, millions of Australians will turn to rideshare apps like Uber to transport them to and from parties, events and family catch-ups over the festive season.

Although the festive season is typically when people get a little loose, according to Uber, Australians have stayed on their best behaviour this year; the average Australian rider has a rating of 4.82 out of a possible five stars.

Uber has released its annual report on the cities with the best and worst Uber ratings. Picture: NewsWire / Sarah Matray

Recently released Uber data has broken down which areas of Australia have the best-behaved customers across the country, with NSW claiming the top spot with a score of 4.84, up from second last year, closely followed by the Northern Territory with a rating of 4.83.

Next up is Queensland and Tasmania, which both share an average Uber rating of 4.83.

In fourth place is South Australia, which has an average Uber rating of 4.82, followed by the ACT with a score of 4.81.

“But, like the lights twinkling on a tree, not all states shine equally,” an for Uber Australia spokesperson said.

Victoria is second last on the list, with an average rating of 4.80 out of a possible five stars.

The state in last place is Western Australia, which has earnt the bottom spot for a second year in a row with an average rider rating of 4.79.

Perth has been named as the state with the worst-rated rider rankings. Picture: NewsWire / Sarah Matray

How each city fares

With a score of 4.89, Newcastle remains firmly in the top spot, followed closely by Cairns, which has an average Uber rating of 4.88.

Cities including Wollongong and Gold Coast share a score of 4.87 out of five stars, followed by the Sunshine Coast with a score of 4.86.

Dropping down the bottom of the list is Canberra, which has an average rating of 4.81 out of five stars, followed by Melbourne, which holds the second-worst rating of 4.80.

And the worst of them all is Perth, which secured itself in last place with a score of 4.79 out of five, marking the city’s second time on the bottom.

There are a few ways to increase a rider’s Uber rating. Picture: NewsWire / Jenny Evans

Getting a better score

For those who are miffed about their Uber rider rating, an Uber spokesperson has offered helpful tips for adding an extra point to their score.

“No one likes waiting,” the spokesperson said. “Be ready when your driver arrives, and make sure the pick-up location you entered is where you’ll be.”

It’s also encouraged the rider greets the Uber driver, even if they’re not a fan of small talk. “Uber driver partners often mention how much they appreciate those small interactions that make their day brighter, particularly during the festive season,” the spokesperson said.

Passengers are also encouraged to avoid leaving the Uber in a messy state.

“Make sure you take your rubbish and belongings with you to help keep the car clean for the next rider to enjoy, and try to refrain from eating and drinking en route,” the Uber spokesperson said.

Uber recommends riders avoid slamming car doors when leaving the vehicle and following the community guidelines to avoid a rough score.

“Treat your driver and their vehicle with the same kindness you’d want for yourself,” they said.