Banned Call of Duty player travels to studio to complain

A banned Call of Duty player travelled to Activision’s studios in Austin, Texas, to try and “speak with an employee.”

A Call of Duty player who believes they have been banned unfairly allegedly showed up physically to Activision offices in Austin, Texas, to “speak with an employee” about their ban.

In a post on the r/Activision subreddit that has since been deleted, the player posted about how they travelled to the Austin, Texas main offices of Activision to discuss a ban appeal. Apparently, the player purchased a second copy of the game and created a new account, only to get banned again.

According to a report by PCGamer, the original post detailed how the player was stopped by a security guard: “Today (10/31) I decided to go to the nearby Activision office in Austin, TX to attempt to speak with an employee due to the fact that it is impossible to speak to someone over the phone,” they explained. “I was met by a security guard in the parking lot at Activision who told me that I would not be able to speak with anybody.”

Call of Duty has had a rough launch for Modern Warfare 2, with many users being banned randomly. Picture: Activision

It should be noted that regardless of what transpires with your accounts, you should never go and visit game development studios in-person to discuss a customer service issue.

More often than not, the people at those offices are not equipped or knowledgeable enough to fix your issue, and your presence alone can be considered a threat, especially in today’s political climate.

Many PR and game developers took to Twitter to voice their displeasure.

“Do NOT individually take up vigilante campaigns against customer service employees they have NOTHING to do with your account ban,” said Jessica Gonzalez, founder of A Better ABK.

“These employees are getting like $15/hr and still can’t afford the rent they split with three other people. Please don’t visit gamedevs in their offices. It doesn’t help and we fear for our safety,” pleaded another developer, Jacob Garcia of Aspyr Media.

Written by Junior Miyai on behalf of GLHF.