A sons inherited iPad left useless thanks to Apple’s security rules

THE son of a woman who passed away from cancer and was left with his mother’s iPad in her will has been refused access by Apple.

Apple won’t unlock this mans iPad.

THE son of a woman who passed away from cancer has been left with a useless iPad after Apple refused to unlock the device for him.

Josh Grant told the BBC his mother bought an iPad while receiving treatment for cancer and then left it to him in her will.

After she passed away, Grant realised he didn’t know his mother’s Apple ID and password and approached Apple for their help but was told he needed written consent.

Mr Grant told the BBC: “We obviously couldn’t get written permission because mum had died. So my brother has been back and forth with Apple, they’re asking for some kind of proof that he can have the iPad.

“We’ve provided the death certificate, will and solicitor’s letter but it wasn’t enough. They’ve now asked for a court order to prove that mum was the owner of the iPad and the iTunes account.

“It’s going to have to go through our solicitor and he charges £200 an hour so it’s a bit of a false economy.”

While Apple’s security measures have been praised in the past, Mr Grant argues more flexibility is needed in circumstances like this — especially with the amount of evidence he has supplied.