‘Blew my mind’: Aussie reveals little-known Bunnings ‘secret’
She claims some staff don’t even know about it, but now the home improvement store has weighed in and set the record straight.
An Aussie tradie has shared a little-known “secret” about Bunnings, claiming that even some long-time staff members don’t know about it.
In a clip that has gone viral on TikTok with 300,000 views, it’s suggested that the aisles of the beloved home improvement store are organised in the order of building a house.
“This is gonna blow your mind, okay?” the poster, Paige Mills, begins. “Bunnings staff told me they don’t know this, and I mean people who have worked there for 17 years”.
She mentioned walking through the store and expressing her astonishment to one of the staff about how well everyone knew where everything was.
“She said, well, it’s kind of easy because all of the aisles are in the order of building a house.”
According to the shopper, the store layout starts with timber, followed by plumbing, flooring, electrical, paint, and landscaping, mirroring the sequence of constructing a home.
“It’s all in the order that you would do the things, and then the tool shops are in the middle – isn’t that incredible?” she said.
Commenters were equally shocked, with one admitting, “You blew my mind, I can’t wait to share this fact”.
Some employees also weighed in, with one saying, “This is true! I learnt this during a Bunnings training I did. It goes from timber, screws/nails, power tools, painting the house, then it goes gardening/pools, lastly landscape for flowers, furniture etc.”.
“I worked at Bunnings for eight years, and I can confirm this is how they have it set out. If you’re looking at the front of the store from left to right, it’s the order in which you’d build a house,” a third commented.
However, other staff said they had no idea: “I’ve worked there for nearly five years and did not know this”.
“Great, so now I just have to learn the order in which a house is built,” someone else quipped.
In response to the video, Rod Caust, Bunnings Director of Stores, clarified the store’s layout strategy.
“Providing the best experience for our customers is really important to us, and our layout aims to make shopping straightforward and convenient, whether for a major build or a DIY project,” Mr Caust explained.
“Bunnings has everything customers need from the front gate to the back fence of their homes, and while our layout might feel like it follows the process of building a house, it’s really about creating a natural flow to make shopping as easy as possible.”
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An example of this flow includes how bulk building products are in the drive-through timber yard, leading into smaller building materials, then onto tools, decorating, outdoor living, and nursery.
Bunnings also groups key areas to make shopping easier, with plumbing flowing into bathroom and kitchen, then onto flooring and window furnishings, while electrical leads into lighting.
However, there are some exceptions, like paint being centrally located since it’s a key part of so many projects.