Macca’s customers left confused over woman’s coffee video

Western Australia has banned most single use plastics but one video from a Macca’s customer left the rest of the country confused.

Macca’s fans have been left scratching their heads after a woman shared what her drink order looked like.

Tayla had a weird interaction at a Macca’s drive through where she ordered a large iced coffee and the worker made her a medium drink and put it in a large cup.

Tayla told the manager, who reportedly reprimanded the worker.

She filmed a video explaining what had happened, but faced many questions — and even accusations — because the cups looked completely different to the clear, plastic ones Australia is used to.

Tayla purchased a large iced coffee and many were confused by the cup. Picture: TikTok/@taylacespedes

Many were stunned that the iced coffee cups weren't the clear plastic ones the rest of Australia are used to. Picture: TikTok/@taylacespedes

“That’s a large coffee cup inside a soft drink cup,” one social media user declared.

“Ice coffees come in a clear cup. Weird that you’d try make sh*t up for likes but go off I guess.”

Tayla was forced to set the record straight, reminding everyone that Western Australia completely banned single use plastics.

“This is a large iced latte cup that we have in WA. We don’t have the plastic, clear cups in WA,” she said.

“We have not had plastic cups for a long, long time.”

She said she had nothing to gain from sharing the staff member’s act, saying she just thought it was a hilarious interaction.

But, many were still stuck on the issue of Western Australia having different cups.

“I get plastic cups till this day from all the Macca’s in Queensland,” one social media user commented.

Another said: “I didn’t know WA has no single use plastics.”

“The amount of people not understanding that we don’t have plastic cups in WA,” another social media user commented.

WA's come in paper cups while the rest of Australia have plastic. Picture: Instagram/McDonald's

“I’m from Victoria and saw the viral video first and I legit thought you were from the US before your update videos because I never knew that’s what you guys did in WA,” another said.

A spokesperson from McDonald’s confirmed that Western Australia did indeed have different cups to the rest of the country.

“McDonald’s restaurants across Western Australia introduced hot drink lids made from wood fibre in February 2024 to meet WA State Government single-use plastic legislation,” the spokesperson said.

“This change is part of McDonald’s commitment to reducing plastic in our restaurants and sourcing 100 per cent of customer packaging from renewable, reclaimed or certified sources (excludes pre-packaged products) by 2025.

“The wood fibre lids are made of 94 per cent Forest Stewardship Council (FSC) certified wood fibre.

“This change will remove approximately 51 tonnes of plastic from circulation in restaurants across Western Australia per year.”