Eagle-eyed shopper spots pricing problem with Kmart undies
An impressively eagle-eyed shopper has publicly called out Kmart after spotting a sale bungle on a pair of the store’s undies.
A shopper has called out a major retailer after spotting a pricing bungle on a pair of Kmart undies.
A bright yellow ticket advertised the “sale” price of $8 on a pair of the popular anti-ride mid-length bamboo blend trunks at the Gladstone store in central Queensland.
But its original price tag was $6.
Shopper Michael Sanderson spotted the undies on Monday, saying it “seems a bit dodgy”.
To make things more confusing, he bought two pairs last week.
“I noticed a lot of their men’s underwear seem to have been repriced with yellow ‘sale’ stickers with the original price tab removed,” he said.
“I purchased two pairs last week for $6 each (not on sale) while this week they have been reticketed to $8.
“Then I came across a couple sets of underwear ‘sale’ [items] ticketed for $8 but they seem to have forgotten to remove the original price tab of $6.”
A photo shared with news.com.au shows just that. The tag brandishing the original price appears to have a tear-off section above the price.
The pricing bungle left Mr Sanderson scratching his head.
He said: “$6 on sale for $8? What’s their game here?
“Seems a bit dodgy to see all these garments yellow tagged and original price tabs removed.”
A Kmart spokesperson later said that it was an accident, explaining that the store had placed the markdown price on the wrong version of the product.
The anti-ride bamboo blend trunks come in two length options, and the markdown price was mistakenly placed on the mid-length version, causing the price to appear to have gone up.
“So while the price appears to have gone up, the correct pricing actually provides a $2 markdown on the mid-length trunks,” the Kmart spokesperson said.
“We encourage any customer who is unsure about the price of a product in-store to use one of our price check stations located throughout the store or reach out to one of our friendly team members for assistance.”