Beauty blogger Chloe Morello launches attack on hairdresser Toni & Guy for ‘disaster’ haircut
ONE OF Australia’s biggest beauty bloggers, Chloe Morello, has launched an attack on hairdressing chain Toni & Guy, shaming them for her ‘disaster’ haircut.
AS TRIVIAL as it may sound, nothing can ruin your vibe like a bad hair day.
And if you’re one of Australia’s biggest beauty bloggers whose business relies on picture perfect hair and make-up — a styling “disaster” isn’t an option.
But that’s exactly what happened to Chloe Morello over the weekend, after she allegedly paid a visit to international hairdressing chain Toni & Guy — and walked out “devastated” by her haircut.
Morello — who has more than 1.7 million fans on Facebook — named and shamed the UK Toni & Guy salon to her 916k followers on Instagram — slamming the London hairdresser for giving her a “disaster” haircut.
The 26-year-old brunette took to social media on Sunday, claiming the male hairdresser hacked at her brunette strands and ruined her fringe.
“I don’t know what they did,” she said in a video, while pulling at her lopsided locks.
“I told him I like little pieces on the side like a curtain fringe and this is what he gives me.
“My fringe is literally shorter at the back than it is at the front. What the f**k?”
Morello, who posted a throwback photo of her hair at better times on Instagram on Sunday, said she wasn’t able to stop the hairdresser from hacking in to her fringe.
“I told him as he cut my fringe and freaked out, pulled away and said ‘no no I wanted a long curtain fringe’ but he had already done it,” Morello posted.
This is how they cut my requested 'long curtain fringe' pic.twitter.com/EOwnWxmT1o
— Chloe (@ChloeMorello) May 27, 2017
“Then he curled it a bit as he dried it so I couldn’t see how bad it was til I got home and straightened it.”
It is understood the Sydney-based blogger was offered to have her hair fixed by the salon, but she declined in favour of going elsewhere.
I've booked in with @CloAndFloHair & I know they can't make hair grow back but maybe they can disguise the mess that T&G did for a while
— Chloe (@ChloeMorello) May 27, 2017
“I've booked in with @CloAndFloHair I know they can't make hair grow back but maybe they can disguise the mess that T & G did for a while,” she said on Twitter.
Morello’s scathing post was met with sympathy on social media, with hundreds of fans posting about similar experiences with the hairdressing chain.
“I went to T & G in Melbourne a while back asking for a fringe. Literally half my hair was cut into one,” one user posted.
“I looked like I had a mullet! They offered to fix it, but I never went back.”
Other fans slammed the salon, questioning how “professionals” could allow a haircut like Morello’s happen.
“Can’t believe what he did to your hair,” one person said.
“I am so unbelievably shocked about your hair!!!” another woman, who claimed to be a hairdresser, added.
“It’s outrageous how someone thought that was okay, as a hairdresser I’m disappointed and disgusted how Toni and Guy would have someone employed who cuts hair like that and thinks it’s okay.
“I would have been fuming. They are meant to be professionals.”
Toni & Guy is a multi-award winning hairdressing brand, with more than 50 years in the business.
Founded by brothers Toni and Guy Mascolo, the first salon was launched in South London in 1963.
The first Australian salon launched in 1995 by Dennis Langford, which expanded to more than 30 salons across the country today.
One Instagram user, who claimed to be employed by Toni & Guy, said she was “gutted” to hear of Ms Morello experience.
“I promise you not all Toni & Guys are the same, we have some really amazing salons and really amazing individuals,” the employee wrote.
“It’s just super sad that not all the salons are doing what they should be. I hope you get sorted soon.”
When contacted by news.com.au, a spokesperson for Toni & Guy Australia said they were “very disappointed” to hear of Ms Morello’s experience.
“Whilst the incident was not a result of any service provided by Toni & Guy Australia, we empathise with Chloe’s distress,” the statement read.
“Our Toni & Guy Stylists undergo rigorous training and are required to operate at a high skill level.
“We service over 4,000 clients a month, and every day we strive to ensure our clients leave our salons feeling their best.
“Being that hairdressing is very personal, this is sometimes not the case, and we strive to work with our clients to ensure we get it right.
“This incident is most definitely not a representation of Toni & Guy, a brand that prides itself on leading hair trends as well as servicing loyal repeat clients.”