Help
Welcome to news.com.au
Australia’s number one commercial news site, news.com.au reaches over 10m* Australians, delivering extensive breaking news and national interest stories thanks to our team of dedicated journalists plus the strength of the News Corp Australia network.
Our readers want to get to the point of the stories that really matter, so we bring this to them with timely news updates around the clock. We say what people are thinking and cover the issues that get people talking. We balance Australian and global moments – from politics to pop culture. We live to engage with readers and at appropriate times provide an alternate angle on the news that involves humour when least expected.
News.com.au delivers the news in colour spanning entertainment, travel, lifestyle, sport, business, technology, money and real estate. We connect users with our content where ever they are spending their time. *Source: Nielsen Digital Ratings Monthly.
The team
Meet the editorial team behind Australia’s favourite news and information site.
Contact us
Please address any correspondence to: GPO Box 4245, Sydney NSW 2001
Courier deliveries should be sent to: 61-81 Kippax St, Surry Hills, NSW 2010
The switchboard number for News.com.au is: +61 2 9288 3000
For information about advertising with us, complete the advertising enquiry contact us form and a member of the team will be in contact within 1 business day
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Our values
Everything that appears on news.com.au is informed by our values. Trust is the foundation of news.com.au. We value your trust and for that reason we make sure that we validate our information before we present it to you.
We are focused on getting it first and getting it right. We provide a national voice. Our team of 30 journalists write solely for news.com.au, and we offer a National viewpoint with articles from the best news services in Australia and around the world.
We are committed to open, fair and balanced coverage. Everything written by news.com.au journalists is written to interest, entertain and engage you.News.com.au delivers a digital news service that you can rely on to give you the news you want wherever and whenever you want it – on your computer, your phone or your tablet.
Best Of Articles
Best Of is dedicated to helping you find the right product at the right price – whether you want to splurge or are on a tight budget – our team of writers are here to provide helpful advice, first-person reviews and recommendations that will save you time and hopefully money on your next online shopping purchase.
Our recommendations are based on our editorial experience and expertise, with an eye on emerging trends and popular new products that you need to know about.As well as curating a range of products at every price point, our team will bring advice from industry insiders and devoted enthusiasts on where they shop, their latest buys and the things they would never add to cart. And we listen to the most important people of all – shoppers who have already bought a product and are sharing their opinions and first-hand experience in customer reviews.
We want to provide shopping inspiration but also products at the best price and our comprehensive coverage of sales is designed to give you the best chance to bag a bargain.
Like all of news.com.au’s great content, our shoppable Best Of articles are free to read and share. If you purchase something through one of the links in the articles, we often earn an affiliate commission from the retailer. The commission will not cost you any extra and if you return the product because it hasn’t lived up to expectations, we do not make anything from the purchase.
Our aim is to be a trusted source of shopping information on everything from beauty, fashion and technology to travel and entertainment to help you make the right choice and find the Best Of everything online.
Reader help
We have compiled a FAQs page for the most common queries we receive. Please check this page to see if your questions are answered there.
Having technical issues on news.com.au?
We are sorry you appear to be having issues with our site, please check our FAQs page for the most common queries we receive.
Paid Subscriptions
News.com.au is a free site and does not charge for access to any of our content or features. If your enquiry relates to your paid subscription to one of our Network sites, deliveries, payments or cancelling your subscription, call 1300 MY NEWS (696 397).
- 7.00am to 6.00pm Monday to Friday (EST)
- 7.00am to 11:30am on weekends and national public holidays
You can also manage your paid subscription account online by logging into MyAccount. If you don’t have access or a log in to MyAccount please submit your enquiry here.
General feedback, account cancellation requests and complaints for news.com.au
If you would like to give us general feedback, make a complaint or close your free account with news.com.au, please use the form below. Please note that cancelling your free account with news.com.au, will also cancel your free account with our wider Network.
Your free account provides you with the ability to access all unmetered content of News Corp Australia Sites and m-sites and, when logged in with your Registered Access, if there is metered content, you will also have access to a fixed number of pieces of metered content from the following News Sites and m-sites, within a set recurring time period.
If you have a paid subscription with one of the News Corp Network sites with the same email address as your news.com.au account, you will be unable to cancel your news.com.au account until after your subscription is cancelled. See the full list of sites.
For further information on how your personal information is used, protected or stored please see News Corp Australia Privacy Policy.
If you have any questions relating to our Privacy Policy, please contact our Privacy Officer at privacy@news.com.au.
We look at editorial complaints against the terms of our editorial code, please select the editorial code you think we have breached and state the nature of your complaint. In your complaint please state the article headline, URL and the date it was published.
We reserve the right to update and make changes to this code as necessarily, your complaint will be considered against the published editorial code on the date of the receipt of your complaint.
Original URL: https://www.news.com.au/help