’Some of us still care’: Train conductor Michael Shaw’s epic apology note

THIS man is very dedicated to his job and he wants you to know it. A train conductor has written an extraordinary apology to his passengers for their “unacceptable” service.

Conductor Michael Shaw’s Twitter picture. Picture: Supplied

NOW here’s a guy who knows how to make the trains run on time.

A New York conductor has made an extraordinary apology to passengers after telling them their train would turn up when it never did.

Conductor Michael Shaw left his apologetic note, which took up an entire sheet of A4 paper, on more than 500 seats, Gawker reports.

“When I heard the news (the train wasn’t coming) I was shocked and furious, and I still am,” Mr Shaw wrote. “I am as sick of apologising to you as you are hearing it.

“Like I tell my kids it’s OK to apologise for something, but it’s even more important not to let it happen again.

“I will never make this mistake again and I know how embarrassed and truly sorry myself and my crew are for this unacceptable incident.

“Truly very sorry,” the conductor wrote, signing off with his Twitter handle @Shawdogs65 at the end.

In his spare time, Mr Shaw also tweets popular public transport-related memes including: “CHAMPIONS TRAIN. LOSERS COMPLAIN”.

Some people on #MetroNorth still care. @Shawdogs65 left commuters an AWESOME letter this AM #thelittlethings pic.twitter.com/WkIA2cxA9Y

— Ashleigh Smith (@ashm_smith) February 24, 2014