Shopper’s scathing letter to Kmart, Bunnings, Woolies and Coles over checkout issue

A shopper has taken aim at retail giants’ use of self-check out machines in the weeks leading up to Christmas.

Kmart in Adelaide, Monday, Jan. 28, 2019. Picture: MATT LOXTON

A shopper has taken aim at the likes of Bunnings and Kmart for their use of self-check out machines in the weeks leading up to Christmas.

The author made her claims in a Facebook post which moaned about how the chain stores replaced checkout staff with the machines.

In the letter, the woman addressed retail giants Woolworths, Coles, Bunnings, Kmart and Target.

According to the note, a female worker had stopped every customer who had used a self-checkout machine and looked at each of their receipts.

“You are almost exclusively self-check out,” she wrote.

“The last time I was there the lady checking receipts at the exit was stopping everyone. I didn’t choose to participate in that nonsense, so I just skipped the exit line and left.

Kmart sometimes uses self-check outs for customers.

“I heard her saying ‘um, excuse me’ as I kept walking and raised the receipt above my head, leaving the store.

The woman went on to complain customers weren’t being paid to scan their own items unlike the shops’ staff members.

“You can either trust me to do self check out or you can put your cashiers back in place like it used to be,” she snapped.

“Don’t audit me for a position you refuse to employ any longer.”