Aussie retailers to feel the squeeze of Amazon

Amazon’s attempts to win Australian market share has been slow but that might be about to change.

In just the first month of 2019 Australian retail has already lost a number of brands and a new report by investment bank UBS says the ongoing growth of online shopping will continue to squeeze the sector.

Since Amazon’s arrival in December 2017, online spending has increased and now accounts for 9 per cent of total retail sales, according to UBS.

The “Amazon impact” has led to local retailers investing more in online data to counteract the US company’s presence and the rate of online penetration has accelerated, the investment bank found.

That change in behaviour has been driven by shoppers wanting better pricing and convenience, with electronics, baby products and clothing most at risk by the move online.

Popular “buy now, pay later” platforms Afterpay and Zip have also encouraged the shift away from bricks and mortar.

Amazon’s first 12 months in Australia has been slow but UBS expects its revenue to grow to $4 billion by 2023.

UBS expects online penetration to rise to 14 per cent by 2023, broadly in line with the global average, but 27 per cent will be driven by Amazon alone.

UBS warns discretionary retailers will need to improve price, range and service as margins are squeezed.

“Online take-up will be driven by consumers’ ability to get what they want [range], when they need it [delivery] at a good price,” said UBS retail analyst Ben Gilbert.

“As range and scale builds we expect share gains to accelerate (per offshore experience) and remain comfortable with our $4 billion revenue target for Amazon in Australia by FY23.”

The UBS report favours companies with limited exposure to the dominance of Amazon, including Woolworths, grocery supplier Metcash and Penfolds Wine distributor Treasury Wine Estates.

But it expects margins to be squeezed at a number of clothing and electrical goods retailers.

UBS conducted a survey of 1002 Australian consumers and found 93 per cent of consumers are aware of Amazon, 56 per cent have visited Amazon.com.au, 22 per cent have purchased and 29 per cent see a high likelihood of it becoming their main online shopping destination.

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