Bunnings panel heater urgently recalled over product defect

A popular Bunnings product has been urgently recalled over fears it could cause serious injuries or even deaths.

A popular Bunnings heater has been urgently recalled over fears a defect could cause serious injuries or deaths.

An Australian-wide recall of the Mill electrical convection panel heater 2000W was made on Thursday due to an issue with its supply cord.

The Mill electrical convection panel heater has been recalled from Bunnings. Picture: Supplied

Product Safety Australia said the supply cord was inadequately anchored to the appliance and if pulled, it could become detached from the unit or get loose.

This could create an electric shock or start a fire, which could result in serious injury or death.

The heater was sold nationally and internationally at Bunnings stores from July 5 to July 20 this year.

The heater's model number. Picture: Supplied

The model numbers are AU SG2000LED and AU SG2000LED BK.

Consumers have been told to immediately stop using the product and to unplug it from the power point.

It can be returned to any Bunnings store for a full refund.

Bunnings merchandise director Jen Tucker said the retail giant took its commitment to product safety and quality “incredibly seriously”.

“Following a recent heater review conducted by Choice, we’ve been working closely with our suppliers to further investigate claims relating to the Mill 2000W convection heater,” she said.

“We conducted additional third party accredited testing of the units, which found some units did not meet the cord anchorage performance standard.

Bunnings said the defect was an ‘unexpected outcome’. Picture: NCA NewsWire / David Mariuz

“This is clearly an unexpected outcome given that the original third party accredited testing undertaken by the suppliers, and our final random inspections of stock, indicated that both heaters met the applicable safety and performance requirements.

“Due to this inconsistency in the cord anchorage testing results, we are supporting the supplier with a recall of the heaters and have withdrawn them from sale.

“Bunnings is advising all customers who have purchased the Mill 2000W convection heater during this year or last year to return it to their local Bunnings store for a full refund of the purchase price.”