CBA refunds $7.6m due to errors
CBA has failed to deliver interest rate and fees concessions promised by one of its products, and will refund affected customers a total of $7.6 million.
MORE than 8,000 Commonwealth Bank customers will share in $7.6 million in refunds after the bank failed to deliver on a promise of lower fees and interest rates.
THE bank discovered in 2014 it had not fully applied discounted interest rates, preferential savings rates and fee waivers in its award-winning AgriAdvantage Plus package over several years.