Benjamin Ward arrives home to find a delivery with a difference, the note left behind ... GOLD
A MAN returned home to find a package delivered, but it wasn’t left on his doorstop. And the bizarre note the courier company left is pure gold.
EHRM ... this is random.
UK man Benjamin Ward returned to his East Sussex home last Friday to find a clothing delivery with a difference, but this time it wasn’t on his doorstop.
It was dangling from his roof.
But it gets better.
Staff from courier company myHermes left a note reading: “Stuck on roof, sorry”.
So Mr Ward decided he’d take matters into his own hands.
Thanks @myhermes for delivering my parcel so it's 20ft high stuck to the roof! Great care taken! #Hermes pic.twitter.com/zN4IhCq95d
â Benjamin1980 (@benjamin1980) August 8, 2014
It wasn’t long after Mr Ward’s tweet picked up steam across the internet ... and the company went into overdrive in response.
Ruddy hell! My twitter went a bit mental today! Did no one else get a parcel stuck on the roof?
â Benjamin1980 (@benjamin1980) August 8, 2014
@benjamin1980 Good Afternoon Benjamin, Please accept our sincere apologies for the inconvenience this has caused. I
â myhermes (@myhermes) August 8, 2014
@benjamin1980 can confirm weâre speaking with our field team now, this is unacceptable and weâre on it. Again, we do offer our apologies
â myhermes (@myhermes) August 8, 2014
Another employee later added:
@benjamin1980 Hi Benjamin, we have confirmation that your local courier is currently on his way back to your address with a ladder to (1/2)
â myhermes (@myhermes) August 8, 2014
@benjamin1980 retrieve your parcel. I would like to apologise once again for the inconvenience this has caused you. Thanks, John (2/2)
â myhermes (@myhermes) August 8, 2014
So the company sent the courier back with a ladder to pick up the package of clothing, but the “poor guy looked pretty sheepish”, according to Mr Ward.
“It was awkward”, he wrote.
@benjamin1980 Hi Benjamin, we are pleased to hear that your parcel has now been retrieved from your roof. Again, we would like to...
â myhermes (@myhermes) August 8, 2014
@benjamin1980 apologise for the inconvenience this has caused but I am glad the issue has now been resolved. Thanks, John
â myhermes (@myhermes) August 8, 2014
@colincurryer no, they sent him back to get it down but he was with his young son so couldn't really question him. It's more funny than
â Benjamin1980 (@benjamin1980) August 9, 2014
@MrsNSiu he was with his young son & I was having my dinner - I lent him my rake to knock it down and off he went. x
â Benjamin1980 (@benjamin1980) August 9, 2014
But what about an explanation from said courier?
Nothing. Nada. Zero. Zilch.
@satureyes I think he must have tried to fling it over the house when I wasn't in and failed!
â Benjamin1980 (@benjamin1980) August 9, 2014
@Snafflepuss no, he said sorry & I was eating my dinner so I left him to get it down. He must have been trying to fling it over the house
â Benjamin1980 (@benjamin1980) August 10, 2014
The best part of this whole story? Seems like someone back in the office must have missed the memo ...
@myhermes @benjamin1980 You're asking him to look at the label of a parcel which is 20 ft in the air?
â Bodil Isaksen (@BodilUK) August 8, 2014
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