How to use our website
Where can I find the privacy policy?
Where can I find the Terms of Use?
How often is the site updated?
Mac OS Desktop / Laptop using Safari
Can I buy a photo from the newspaper or website?
Which newspapers and websites are in your network?
Which browsers are supported?
To get the most out of your reading experience, it is recommended that you use one of the browsers we support.
Our supported browsers include:
How do I set up an RSS Feed?
Instructions for setting up your RSS feed can be found HERE.
Our feeds are viewable on any common RSS reader, however as there are so many applications available we will not be able to support the configuration of any particular one and can provide general advice about setup only. Please refer to the documentation for your chosen application for more information.
Where can I find the privacy policy?
We recognise the importance of protecting the privacy of personally identifiable information collected about our customers, including visitors to our website.
You can find out more by visiting our Privacy Policy page HERE.
Where can I find the Terms of Use?
The terms of use apply whenever you access our site.
You can find out more by visiting our Terms of Use page HERE.
How often is the site updated?
The site is updated around the clock as news breaks. Our news desk operates 24 hours a day, 7 days a week.
Website Troubleshooting
1. Clear Cookies:
a. Close all open browser windows, then relaunch Google Chrome.
i. Ensure you do not have any of our websites saved as your home page or have a tab set to auto open. Clearing cookies while the site is open may not clear cookies for that site.
b. While in Chrome, locate the three dot menu in the top right-hand corner.
c. Select More tools and click Clear browsing data.
d. Ensure Cookies and other site dataand Cached images and files are selected at a minimum.
e. Select Clear data.
f. Close Settings tab.
2. Log into the website:
a. Log into the website.
Mac OS Desktop / Laptop using Safari
1. Check Browser Settings:
a. Open Safari.
b. Select Safari in the top left hand corner, then select Preference.
c. Go to the Privacy tab.
d. Confirm Cookies are Allowed and not Blocked.
e. Close Preferences.
2. Clear Cookies:
a. Open Safari.
b. Select Safari in the top left hand corner, then select Preferences.
c. Go to the Privacy tab.
d. Select manage website data
e. Select Remove Now on the pop up message.
f. Close Preferences.
3. Log into the website:
a. Log into the website.
Can I buy a photo from the newspaper or website?
To find out more about purchasing photos from our newspapers and websites, go HERE.
Which newspapers and websites are in your network?
News Corp Australia publishes many newspapers and websites in Australia, including:
Please note:
*These are a part of our News+ network and members with full digital access to one newspaper will gain full access to all 11 websites and 10 apps. **The Toowoomba Chronicle does not have an app. ***Subscribers with full digital access also receive access to KFC SuperCoach Plus.
What is KFC SuperCoach?
KFC SuperCoach is a free fantasy competition you, your friends and workmates can enter and play, to win some fantastic prizes.
SuperCoach Plus is a yearly paid pass, however, with a full digital or digital and paper delivery subscription you will receive a complimentary subscription to SuperCoach Plus for AFL, NRL & BBL. For more information on SuperCoach, click HERE.
What is Kommunity TV?
Kommunity TV (KTV) is News Corps sport live streaming program, which has showcased some of the biggest local and community sporting events and season-long competitions throughout the country in recent years.
All full digital or digital and paper delivery subscribers will have access to Kommunity TV – another great benefit as a valued subscriber. KTV will offer readers unprecedented access to the nation’s most exciting crop of home grown talent. For more information on Kommunity TV across all of our papers, click HERE.
Need more help? Please return to the Help homepage
Original URL: https://www.heraldsun.com.au/help/website