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Key questions unanswered after Health Minister Jenny Mikakos’s hotel inquiry appearance

In yet another inquiry twist, the Victorian Government could be eligible for compensation from security firms over the state’s botched hotel quarantine program.

Mikakos did not know about security guards until outbreak

The Victorian Government could be eligible for compensation over the state’s botched hotel quarantine scheme.

In an April agreement between the Department of Jobs, Precincts and Regions and security company Unified, the government states it is able to recoup any costs associated with having to complete and services not completed or adequately undertaken by Unified, as well as “any other loss incurred.”

Unified provided the bulk of security guards to multiple hotels in Melbourne, and was responsible for guarding Rydges Carlton, one of the two hotels at the centre of the second outbreak.

The company has been widely criticised for its use of subcontractors, but has repeatedly told the inquiry it is not at fault for case outbreaks, saying infection control is a state responsibility managed through the Department of Health and Human Services.

“The department made it clear in the procurement process that subcontracting was permitted,” a Unified spokesperson told The Guardian.

Rydges Carlton is one of the main sources for Victoria’s second wave of coronavirus. Picture: Wayne Taylor
Rydges Carlton is one of the main sources for Victoria’s second wave of coronavirus. Picture: Wayne Taylor

“The department was fully aware, at both the executive level and on the ground at the hotels, of the use of subcontractors throughout the delivery of the services,” they said.

“The nature of the hotel quarantine job, where a large number of people were needed on multiple sites at very short notice, required the use of subcontractors in order to fulfil the demand.”

The state government is yet to advise if it plans to take legal action against Unified.

Premier Daniel Andrews will front the inquiry later today.

Meantime, Health Minister Jenny Mikakos says she had no knowledge of key elements of the hotel quarantine program, or of why her department was put in charge.

In a bruising interrogation on Thursday at the inquiry into the botched program, Ms Mikakos said she hadn’t been told about a range of problems, including a hotel suicide.

She contradicted Jobs Minister Martin Pakula, Police Minister Lisa Neville and several other officials, who have said the Department of Health and Human Services was the control agency.

“In terms of the control agency reference, it does not mean that DHHS is single-handedly running this hotel quarantine program,’’ Ms ­Mikakos told the inquiry.

“It is a multi-agency ­response with shared accountability.’’

She said the multi-agency response resulted in “too many cooks spoiling the broth”.

Jenny Mikakos before the inquiry. Picture: Supplied
Jenny Mikakos before the inquiry. Picture: Supplied

In testimony lasting more than three hours, Ms Mikakos:

SAID she only found out private security guards were being used after the Rydges outbreak, almost two months after the program started;

REVEALED she had not been consulted about how Operation Soteria would be run, and had no say in its organisational structure;

PUSHED blame for complaints from hotel detainees about food and inadequate cleaning onto Mr Pakula, saying his department held the contracts for catering and cleaning and her staff ensured his office was “appropriately engaged’’ on the complaints;

BLAMED bureaucrats for not telling her about problems, saying she was “very disappointed’’ not to have been briefed about senior public health team officials on April 9 warning of “significant risks’’ posed to detainees;

EXPRESSED surprise she hadn’t been told about a suicide in a hotel and the rushed hospitalisation of another detainee;

WAS unable to say how much the whole program cost; and

DENIED knowledge of any Australian Defence Force offers which were not taken up.

Counsel assisting the inquiry, Ben Ihle, asked Ms ­Mikakos whether she knew “why the department was given overall responsibility for the structure of the program”.

Mrs Mikakos says she only found out private security guards were being used after the Rydges outbreak. Picture: Getty Images
Mrs Mikakos says she only found out private security guards were being used after the Rydges outbreak. Picture: Getty Images

The Minister said she didn’t “accept that premise’’. While the term “control agency” had been “bandied about quite a lot … it doesn’t mean that DHHS had control as such. I think the best way to understand it is a co-ordination role.”

She said she had no involvement in the decision to hire private security guards, and was unaware of it and of ­related infection-control problems until after being told guards had contracted COVID-19 from guests at the Rydges hotel on Swanston Hotel in late May.

She said she had taken “strong steps’’ to replace the security guards once the second outbreak occurred at the Stamford Plaza in June.

Ms Mikakos said DHHS deputy secretary Melissa Skilbeck had worked up an options paper which suggested a new security workforce comprising Victoria Police, Corrections Victoria, Sherriff’s office staff and a small number of ADF.

However, she said the June 24 proposal was not supported by “other parts of government’’ and did not go ahead.

She said she was “profoundly saddened” the state’s second wave, which can be traced almost entirely to the hotel quarantine breaches, had resulted in 18,374 infections and the deaths of 752 people.

Ms Mikakos’ witness statement also revealed startling figures given to her by Chief Health Officer Brett Sutton on March 15, which warned modelling suggested “at the peak of a moderate-severity epidemic, over 120,000 infections will be occurring in the Victorian community daily”.

The modelling also predicted that about 13,000 people would seek healthcare daily with 580 requiring hospitalisation, she said.

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Original URL: https://www.heraldsun.com.au/coronavirus/key-questions-still-not-answered-after-health-minister-jenny-mikakos-appears-at-hotel-quarantine-inquiry/news-story/9ebd4b738345823538ef0528d91dcf94