Supermarket giant Woolworths responds to shopper’s ‘disappointing’ purchase

Woolworths responded to a disappointed customer on social media, who claimed the supermarket giant was using a ‘trick’ to fool shoppers.

A disappointed Woolworths customer has slammed the supermarket giant on social media over a recent purchase.

The Queensland shopper bought a 900g pack of Lamb Mid Loin Chops and was frustrated when she opened the package at home.

She took to Facebook to share her concerns over the meat purchase after she pulled back the plastic film.

The meat tray seemed to contain five perfect pieces of lamb but the woman found the loin chop hidden under the product label had considerably more fat than the others.

A disappointed Woolworths customer rebuked the supermarket giant on social media over a recent purchase.

Posting photos on Facebook, she claimed one lamb chop had been deliberately placed under the meat product’s label.

“The old ‘Let’s hide the crappy meat under the label trick’,” she wrote in her Facebook post.

“Do better, Woolworths. The cost to feed ourselves is hard enough.”

Woolworths expressed their apologies over her disappointing purchase on social media.

“If our customers are ever disappointed with the quality of our fresh meat, under our returns policy, they are more than welcome to return it to their local store to receive a replacement or a refund,” Woolworths replied on the post.

The Queensland shopper bought a 900g pack of Lamb Mid Loin Chops and was frustrated when she opened the packaging at home to find the fifth chop to have more fat.

The supermarket giant asked for the exact product name, expiry date, store purchased from and batch details from the customer.

“The packaging is in the bin, half the chops have been consumed,” she replied.

“The info you require is in the photo above, purchased at Loganholme QLD.”

Woolworths has since expressed intention to investigate the matter with its meat supply partner and provide the customer with a refund.

Originally published as Supermarket giant Woolworths responds to shopper’s ‘disappointing’ purchase