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Commonwealth Bank rolls out Apple Pay for millions of customers

Commonwealth Bank customers have a trendy new way to spend their money, with the financial institution announcing Apple Pay will now be available to millions of customers.

One in four Australians struggle with 'everyday financial wellbeing'

The nation’s largest bank has today rolled out Apple Pay to millions of customers.

The Commonwealth Bank announced Apple Pay has finally gone live this morning - after announcing back in December the service was on its way.

More than 10 million CBA customers will now be able to tap and pay with their phones at checkouts.

More than 10 million CBA customers will now be able to use Apple Pay. Picture: Hollie Adams/The Australian
More than 10 million CBA customers will now be able to use Apple Pay. Picture: Hollie Adams/The Australian

Customers have been demanding Apple Pay for years. Until now, rival big four bank ANZ had been the only larger financial institution to offer the capability.

Apple Pay arrived in the US in 2014 and was introduced by ANZ in April 2016.

CBA customers with personal debit and credit cards will now be able to use the functionality on their compatible Apple devices.

Other larger banks to provide ApplePay including ING and Bendigo Bank.

But the lack of Apple Pay services offered by the big banks has continued to remain a bugbear for customers frustrated they cannot use one of their phone or Apple smartwatch’s most convenient features.

Now all eyes will be on the remaining two big banks - Westpac and National Australia Bank - to see if they follow suit.

CommBank customers have been demanding Apple Pay be introduced for years. Picture: Getty Images
CommBank customers have been demanding Apple Pay be introduced for years. Picture: Getty Images

CBA’s group executive of retail banking services Angus Sullivan said the launch of Apple Pay will make it easier for customers to transact.

“In 2019 customers can expect us to continue listening, innovating and providing the best possible experiences when they bank with us,” he said in an issued statement.

The banks have been rocked by scandals from the financial services Royal Commission including charging fees for no service, billing dead people and failing to act in customers’ best interests.

The Commission’s final report is due to be handed down next week.

@sophieelsworth

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Original URL: https://www.heraldsun.com.au/business/companies/commonwealth-bank-rolls-out-apple-pay-for-millions-of-customers/news-story/488a67f9e3a3ed6d9c42d4a68f24af34