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NDIS provider Diversity Models under investigation amid allegations of online abuse

An agency claiming to champion disability inclusion faces explosive allegations linking it to vile online abuse while receiving taxpayer NDIS funding.

Division Eight Gold Coast candidate Monique Jeremiah on the cruise ship terminal

A disability support worker has accused an NDIS registered modelling agency and the director’s partner of abusing people online.

Gold Coast-based Diversity Models promotes itself as Australia’s first NDIS registered provider for physical disability and intellectual disability, multicultural and mature age models.

Disability support worker Demi Lynch said she had been publicly vilified by social media accounts belonging to both Diversity Models and Luan Memishi, who is the partner of founder and company director Monique Jeremiah, and Diversity model as per the company website.

Founder of Diversity Models Monique Jeremiah.
Founder of Diversity Models Monique Jeremiah.

Ms Jeremiah unsuccessfully ran for Division 8 in the 2024 Gold Coast City Council election, and appeared on reality show Farmer Wants a Wife in 2023.

In a recent post Mr Memishi shared a photo of Ms Lynch, who referred to her late autism diagnosis and years of grappling with depression.

The post Ms Jeremiah “laugh” reacted to.
The post Ms Jeremiah “laugh” reacted to.

Mr Memishi wrote: “This photo explains why this obese hippo keeps being an online bully trying to create haters - she actually hates herself #fact.”

“Most people with autism are nice, but even Ozempic didn’t want to support this Chewbacca because she’s gone off the rails.”

Ms Jeremiah reacted to the post with a ‘laugh’ emoji.

In another public Facebook post liked by Ms Jeremiah, Mr Memishi shared a tribute by Ms Lynch to her dead dog, Nugget.

Messages sent from Diversity Productions.
Messages sent from Diversity Productions.

Mr Memishi wrote: “I think sweet and sour sauce goes better with Nugget. P.s. Getting obese isn’t something to be proud of. Ever considered not eating everything and anything that moves? (In China dogs taste better with soy sauce)”.

Related business account Diversity Productions, which is registered under the same ABN as Diversity Models, solely owned by Ms Jeremiah, sent numerous abusive messages to a woman from its business Instagram page.

Mr Memishi on neurodivergence.
Mr Memishi on neurodivergence.

“Look at you, you obese ugly cow! Bet you’d never get paid a cent for being a model. Try Ozempic if you can afford it! Oh that’s right you can’t :p”.

“P.s. also go get a nose job because you look like an ugly ageing rhino with a gross body to match and an ugly personality which needs to be “fixed up”.

“Hahaha”

“Don’t worry (name redacted)..... keep saving these screenshots because you’re playing with the wrong person.”

“You live in (area redacted)”.

“lol”.

Message sent from Mr Memishi.
Message sent from Mr Memishi.

This masthead contacted Ms Jeremiah regarding the allegations, but she declined to comment.

The business owner later posted to her public, professional Facebook page which has nearly 4000 followers and promotes her NDIS registered business saying: “Stay tuned because I’m back in the media soon, because, well, trolls need a bit of attention or validation. I do notice those who always seem to pick fights are commonly grossly obese, unhealthy mentally, neurodivergent (the bad ones, not all) or just the folds who woke up confused and in dreamland (not reality). Seems like mental health is out of control in our country.”

She then proceeded to promote her website.

Ms Jeremiah took to Facebook after she was contacted by The Bulletin with the harassment claims.
Ms Jeremiah took to Facebook after she was contacted by The Bulletin with the harassment claims.

Messages from Mr Memishi calling women “fat freaks”, “neuropigs”, asking if they “eat carpet” while also referring to them as “grumpy cripples” were sighted by the Bulletin.

Mr Memishi also publicly slammed people with neurodivergence, calling them “cry babies”, “self entitled smucks”, “attention seeking”, “lazy fakes” who “no one wants to employ”.

Mr Memishi was contacted for comment.

The allegations have prompted an online petition calling for Diversity Models to lose NDIS funding. At time of publication, more than 1200 people had signed the petition.

Ms Lynch said the online commentary made the agency an inappropriate recipient of the funds.

The couple posing with a magazine spread they did.
The couple posing with a magazine spread they did.

“Since calling out their behaviour I have been continually mocked online by these two individuals. I’ve been called ‘mentally unstable,’ ‘grossly vulgar,’ an ‘obese hippo,’ ‘Chewbacca,’ a ‘bad’ neurodivergent, and even accused of eating my dogs,” she said.

“As a fat, autistic, queer woman on the internet I’ve had my fair share of trolls, but nothing this grotesque and cruel. They’ve publicly ridiculed my disability and my body yet they claim to be a ‘proud advocate for diversity and inclusion’.”

Ms Lynch said the pair should be held accountable for their behaviour.

“It’s not only disgraceful but honestly embarrassing to see an agency like this registered as an NDIS provider,” she said.

Luan Memishi and Monique Jeremiah. Picture: Portia Large
Luan Memishi and Monique Jeremiah. Picture: Portia Large

It is not the first controversy to embroil Diversity Models, with allegations it had underpaid clients living with disability aired by A Current Affair in September.

Questioned by the program about those allegations, Ms Jeremiah said the “facts are wrong”.

An NDIS Quality and Safeguards Commission spokesperson confirmed they were looking into multiple complaints received about Diversity Models.

The spokesperson would not comment on the nature of the complaints.

“All NDIS participants have the right to receive safe, respectful and good quality supports and services,” the spokesperson said.

Ms Lynch received more abuse being accused of eating her dogs.
Ms Lynch received more abuse being accused of eating her dogs.
Another post from Mr Memishi made after he was contacted by the Bulletin with the alleged claims.
Another post from Mr Memishi made after he was contacted by the Bulletin with the alleged claims.

“All providers – whether registered or unregistered – must adhere to the NDIS Code of Conduct which outlines their responsibilities and obligations to participants when providing NDIS supports and services.

“This includes a requirement to respect the privacy of people with disability, and act with integrity, honesty and transparency. The NDIS Commission takes allegations of provider and worker wrongdoing seriously and can take strong action against any NDIS provider found to be in breach of the Code, such as infringement notices, including fines, or being banned from the sector.”

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Original URL: https://www.goldcoastbulletin.com.au/news/gold-coast/ndis-provider-diversity-models-under-investigation-amid-allegations-of-online-abuse/news-story/b34c478b9b9d540eaee978d7963211a8