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Earle Haven nursing wing fails latest audit, loses licence to reopen in damning report

A damning report on the aged care wing at the Earle Haven Retirement Village has revealed the facility will not reopen.

Earle Haven report shows high psychotropic medication and physical restraint levels

THE aged care wing at the Earle Haven Retirement Village, which closed suddenly in July, has lost its federal accreditation and will not reopen.

The news comes nearly three months after the nursing home contractor Help Street abandoned the facility and its 70 frail residents over a pay dispute.

A report by the Aged Care Quality Safety Commission reveals People Care Pty Ltd, the company licensed as the owners of the nursing home, failed all eight targets in its latest audit in August. The audit took place while the complex was under sanction. The nursing home’s accreditation was revoked on August 23.

FORMER EARLE HAVEN RESIDENTS ENCOURAGED TO SPEAK OUT

The facility closed suddenly in July. (AAP Image/Darren England)
The facility closed suddenly in July. (AAP Image/Darren England)

The damning report, which took into account interviews with 26 residents and multiple staff members, found “extensive evidence that it (People Care) did not treat its consumers with dignity and respect and there were significantly impacts on privacy.”

The report also found “cultural safety of some consumers were compromised” and “evidence of distressed residents”.

Despite the decision, People Care is still listed as an accredited provider on the Federal Government’s My Aged Care website.

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Sanctions on the facility have been in place since July 13.

The orders prevent People Care from receiving any Commonwealth subsides for any new residents until January 2020.

People Care owner Arthur Miller was unavailable for comment yesterday.

Arthur Miller is the owner of Earle Haven.. (AAP Image/Dan Peled)
Arthur Miller is the owner of Earle Haven.. (AAP Image/Dan Peled)

EARLE HAVEN RESIDENTS LEARN FATE

A number of investigations on the closure of the facility are underway. A federal inquiry headed by former ACT chief Minister Kate Carnell is expected to deliver its final report to the Minister for Aged Care and Senior Australians, Senator Richard Colbeck, toward the end of the month.

The inquiry has held a number meetings and received 12 written submissions and seven verbal submissions.

In total, the inquiry has heard from 33 family members or representatives of the residents of Hibiscus House and Orchid House, including residents of Earle Haven Retirement Village.

The inquiry also spoke 11 staff members.

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Original URL: https://www.goldcoastbulletin.com.au/news/gold-coast/earle-haven-nursing-wing-fails-latest-audit-loses-licence-to-reopen-in-damning-report/news-story/54a5a27a61ab00f07d46f8f4640ad590