Dreamworld’s shattered reputation could be rebuilt after “litany of failures”
EXPERTS are taking on the task of overhauling Dreamworld’s shattered image after four people died on the Thunder River Rapids ride in October 2016. But can they restore faith in operations after the tragic accident?
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A RESPECTED risk management expert and ex-top cop are to help lead Dreamworld’s attempt to rebuild its shattered reputation as scrutiny of its darkest day continues.
Safety and training processes at the Gold Coast theme park remain the spotlight as a Coroner examines a litany of failures leading to the deaths of four visitors on the Thunder River Rapid ride in October 2016.
Dreamworld owner Ardent Leisure has unveiled new top brass as it battles to restore faith in its operation after Dreamworld CEO Craig Davidson resigned on Friday.
An industry source told the Bulletin last night Mr Davidson felt he had no other choice.
“He has been doing it real tough while trying to be stoic and look after the affected families and staff,” the source said.
His looming departure later this month means Ardent group chief experience officer Nicole Noye will be acting CEO in the meantime.
In new additions, respected risk and safety consultant Philip Tanner is Ardent’s new director of safety while retired Queensland Police Inspector Mike McKay is now Ardent’s culture, community and external relations director.
Both have impressive CVs, Mr Tanner has consulted to construction, commercial property managers, agricultural, retails, logistic and legal firms.
Mr McKay served 40 years in the Queensland Police Service, including time as a detective, investigator and chief of staff to the Police Commissioner.
Gary Weiss, the recently appointed chairman of Dreamworld owner Ardent Leisure, said: “I can assure the public our focus on safety improvements and enhancements has been ongoing for some and the new executive appointments will continue to drive that process.”
The deaths of Kate Goodchild, her brother Luke Dorsett, his partner Roozi Araghi and Cindy Low would never be forgotten, Dr Weiss said.
Dr Weiss said he had been deeply concerned by what had emerged so far from the Coroner’s inquiry.
“It is important we listen to the evidence, understand all we can and apply the lessons learned to ensure such accidents never occur at our parks,” he said.
Mr Davidson did not respond to messages yesterday.
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