UK Macca’s worker makes stunning drive-thru claim

An employee in one of McDonald’s UK stores has made a stunning claim about how its most popular features really works.

There’s nothing better than heading to the McDonald’s drive-thru when you’re feeling really peckish and in need of a food fix.

But, you may want to think twice about what exactly you’re saying in your car while making your way around the fast food chain to collect your tasty goods.

A McDonald‘s worker in the UK has revealed exactly what goes on during drive-thru orders in a video on TikTok and it’s blowing people’s minds.

User @secretfitzz, who is known for dishing a whole host of McDonald’s secrets online, revealed that workers can hear every word – even when you think they’re not listening.

A McDonald's worker is revealing drive-thru secrets and they're blowing people's minds. Picture: TikTok/@secretfitzz

Sharing a video of them working the drive-thru, they warned fast-food lovers to be careful when it comes to their in-car conversations.

“The fact people don‘t know we can hear your convos even when we aren’t speaking to you taking your order,” they posted.

They then revealed: “And we have a camera at the speaker that takes a picture of you so we know whose order is whose.”

“Seeing the mugshots of random people makes my day,” they joked.

A McDonald’s Australia spokesperson told news.com.au the fast-food giant (in Australia) uses CCTV within drive-thru.

“We capture images of cars pulling up to the speaker box, to assist with order identification,” the spokesperson said.

“These images are not stored and do not capture customer’s faces with any clarity.”

She revealed that car conversations can be heard by employees and pictures are taken of the customers as they make their orders. Credit: TikTok/@secretfitzz

The woman’s video has been watched over 723,000 times online, with thousands of shocked viewers commenting.

“Surely not,” said one person, while another quizzed: ”You’re joking right??”

A third threatened to boycott McDonald’s after the revelation, posting: “If this is true, I’m never going again.”

“New fear unlocked: drive-thrus,” said another.

Others teased that they find it hard to believe employees can hear their personal conversations, as they claimed many workers struggle to hear orders correctly through the speaker.

“How can you hear my convo when you can‘t hear me screaming into the mic from 5cm away,” joked one person.

Another asked why employees still ask customers if they‘ve been given the correct order, if they can see their photos up onscreen alongside their requested items.

The worker replied: “We know that‘s your order, but we have to ask anyway, so if you still pay for the wrong order or your order is wrong, it’s on you not us.”

Who knew.

This story first appeared on The Sun and has been republished with permission.

Originally published as UK Macca’s worker makes stunning drive-thru claim