Chaos as Ticketek app crashes as fans arrive for Dua Lipa gig in Sydney

There were chaotic scenes at Dua Lipa’s second Sydney concert, as hundreds of fans were unable to enter the arena after the show was due to start.

There were chaotic scenes outside Dua Lipa’s gig in Sydney on Wednesday night after a ticketing app crash left hundreds of fans shut outside the venue.

Throngs of people were seen lining up outside Qudos Bank Arena in Sydney’s Olympic Park after the Ticketek app stopped working, leaving revellers unable to prove they had a ticket.

Fans were forced to dig through emails for confirmations, with security then manually checking each one.

The delays meant some Dua Lipa fans were still outside the arena at 9pm - 30 minutes after the One Kiss singer was due to take the stage.

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This is disgusting. @Ticketek_AU has gone down and thousands of people can't get in to see @DUALIPApic.twitter.com/j7cRrzVP1F

— DW (@danieloverheard) November 9, 2022

Dua Lipa performs at Qudos Bank Arena in Sydney. (Photo by Don Arnold/Getty Images)

“This is disgusting. @Ticketek_AU has gone down and thousands of people can’t get in to see @DUALIPA,” a fan called Daniel wrote on Twitter.

“What a disaster this is, the app doesn’t work and tickets are not valid for many people,” another wrote.

Dua Lipa eventually started her show after 9pm and apologised to fans who had been kept waiting.

Dua Lipa has now played two gigs in Sydney and one in Brisbane as part of her Future Nostalgia tour.

The Grammy-winner has two shows in Melbourne before performing in Adelaide and Perth.

Originally published as Chaos as Ticketek app crashes as fans arrive for Dua Lipa gig in Sydney