Airline passengers to pay for complaints scheme
A new complaints handling process for airline passengers will come at an additional cost to travellers, the airports association says.
Travel
Virgin Australia’s frequent flyer Velocity gets overhaul
Virgin Australia’s rewards program is adding two new tiers and making changes to the way points and status credits are earned by members.
Qantas ‘superjumbos’ to bolster capacity in 2025
Qantas will add one new destination and axe another as it welcomes back two more A380s in the year ahead.
Qantas to fight ruling that pilots’ standby duty is work
The airline has weighed into a court battle being waged over the treatment of pilots’ standby duty, after a tribunal found it should be recognised as paid work.
More Stories
New details of Qantas’ ’world-first’ plane
Qantas pilots are preparing for the launch of Australia’s first “longest-range” plane, which will allow for more non-stop routes.
Air New Zealand ‘won’t step back’ from fight with Qantas
The airline’s boss has likened the airline to the All Blacks as it competes fiercely with Qantas on New York routes.
Mysterious new Aussie airline emerges
A new budget carrier is hoping to hit the skies, and has big plans to take on Qantas and Virgin.
Aussies busted for breaking Bali visa rules
Australian tourists are among those being investigated by Indonesian authorities, as the popular island intensifies its crackdown on rule violations.
Flight Centre forecasts more family travel as fares fall
The travel group is forecasting more kids on planes as falling airfares make long haul international trips more affordable for families.
Western Sydney Airport snares Singapore Airlines with 24 hour offering
Could Singapore Airlines’ commitment to fly out of Western Sydney Airport be the precursor to domestic flights by the carrier?
Tour operator collapses owing $3m
Tours due to take place earlier this year including to Barbados and the USA were cancelled as the company faced difficulties.
$29k fares for $4350: Qantas’ first-class seat snafu
A coding error on the Qantas website led to about 300 customers believing they had won the airline equivalent of the lottery.
Change in the air as taxpayer-funded flights under review
How public servants book air travel is under review in an effort to spread the benefits of taxpayer-funded flights across airlines.
Airport slots a target for reform in aviation white paper
The government will review its own travel policies and take a tougher approach to Sydney airport slots, in a campaign to promote more competition in the domestic airline industry.
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