TripAdvisor-style website allows social housing tenants to give maintenance workers star rating
RESIDENTS in more than 126,000 social housing properties in NSW will be able to rate the jobs done by maintenance contractors from today.
Manly
Don't miss out on the headlines from Manly. Followed categories will be added to My News.
- Affordable housing applicants in Dee Why face council scrutiny
- Wakehurst MP calls out insurers over Collaroy claims
- Starbucks responds to criticism from Manly residents
MORE than 1000 social housing residents on the northern beaches will be able to rate the workers doing maintenance jobs in a TripAdvisor-style system to be launched today.
Social Housing Minister and Wakehurst MP Brad Hazzard said the Tenant Experience Dashboard was “born out of the lessons I have learned as an MP”.
Mr Hazzard said he was trying to address the frustration “that a lot of tenants have expressed to me”.
There are more than 126,000 social housing properties in NSW, 1326 of which are on the peninsula.
The scheme would allow tenants in areas such as Narraweena and Dee Why to rate contractors on a scale of one to five.
“Years ago, the Manly Daily carried a story about a particular public housing tenant who couldn’t even get a toilet replaced for 20 weeks,” Mr Hazzard said.
“When I intervened all that time ago, I thought when I could get in a position to make a difference I am going to have a way for tenants to address issues.”
This system “puts the tradies on notice, but most importantly it puts the companies who have the contracts for various districts on notice”, Mr Hazzard said.
“We recently let the contracts on each of the districts and there is a condition that empowers the Government to terminate the contract unless they are doing a good job.”
He said he hoped it would improve conditions of people in social housing.
“This is about respecting social housing tenants and respecting the fact that they are entitled to have good service,” he said.
The ratings will become live on the Family and Community Services website today.
NSW aged care homes where residents don’t like their food
A western Sydney aged care home has been named the worst in NSW – and the nation – for its food. See who is serving up culinary delights and who falls short.
Super boots, try guns! Day 2 NSW junior rugby state title standouts
There were try scoring sensations galore and hot boots aplenty with a Penrith young gun scoring four tries and kicking six conversions on day two of the NSW Junior rugby state titles.