Wyong to become employment hub with $11m call centre
About 250 extra jobs will be generated following approval of an ING call centre and offices in Wyong.
Central Coast
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An $11 million ING bank call centre has been approved for Wyong, with the potential to house 600 staff.
Central Coast Council has voted in favour of the four-storey development at 4 Dulmison St, north of the Pacific Hwy, opposite the Wyong Golf Club.
The land is currently occupied by a car park, as well as the North Grounds Cafe.
The creation of jobs and attraction of high-profile business to Wyong was the clincher for approval, despite the building exceeding height limit restrictions by 4.1 metres.
ING will relocate the bank’s 350 staff from the existing ING operations in the Tuggerah Business Park, while making room for an extra 250 staff at the premises.
ADW Johnson senior planner Adam Crampton told councillors ING had outgrown the Tuggerah premises it has been based at since 2002.
He said the bank was attracted to the Wyong site due to its space for carparking and the nature of the vertical building was to keep staff close together and ensure tight security.
“They are choosing to remain on the Central Coast providing employment for up to 600 people, an investment of $11 million with an extremely long lease,” he said.
Councillor Kyle MacGregor said the development “is in the public interest” however there needed to be a traffic management plan for the area.
“It’s important that we are attracting high quality businesses, but it is important we are looking at traffic concerns,” he said.
Councillor Greg Best said approving the ING development would ensure council could “land these economic giants”.
The applicant, known as Dulmison Ave Pty Ltd, indicated public art would soften the impact of the height and tell the industrial story behind North Wyong.
The ING office and call centre is intended to operate 24-hours a day in three shifts.
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