Jetstar and Virgin Australia flights to Bali return to normal
JETSTAR and Virgin Australia have resumed flights to and from Bali after a volcanic ash eruption caused days of disruption.
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BALI flights, both inbound and outbound slowly returned to normal on Sunday after a volcanic ash eruption caused days of disruption.
Thousands of Jetstar and Virgin Australia passengers had their holiday plans thrown into chaos after the eruption on Thursday.
Multiple flights to and from the popular holiday destination were cancelled.
Virgin Australia had four cancellations on Sunday morning from Bali but has now confirmed normal operations had finally resumed for flights to and from Denpasar International Airport after weather conditions significantly improved.
The airline was forced to change some of their flight times and urged customers to check their flight status before heading to the airport.
Virgin Australia’s team of meteorologists had been closely monitoring the weather conditions in conjunction with the Volcanic Ash Advisory Centre to ensure flights were safe to take off again.
Jetstar also resumed all daylight services on Sunday in and out of Denpasar.
Volcanic ash from Mount Raung — one of the most active volcanoes on the island of Java in Indonesia — drifted towards Denpasar Airport after an eruption last week..
It caused ash that was not very thick to linger 150 kilometres from Bali and 15 nautical miles from Denpasar.
Virgin spokesman Luke O’Donnell said customers had several options if their holiday plans had been put in limbo.
Passengers had the choice of changing their booking to another flight within 14 days at no extra charge or they could opt to receive a full travel credit.
Jetstar provided affected customers with similar alternatives.
Originally published as Jetstar and Virgin Australia flights to Bali return to normal