Telstra has been hit by its second outage of the week

TELSTRA has been hit by its second outage in just a few days, affecting EFTPOS and ATM services and forcing customers to pay cash.

TELSTRA customers are being forced to pay cash following a nationwide outage affecting its EFTPOS and ATM services.

The telco giant has confirmed the problem is affecting its machine-to-machine (M2M) data services, impacting devices that employ cellular connections.

“We are currently experiencing an issue with some enterprise customer machine to machine (M2M) data services, which is impacting services including EFTPOS Devices and ATMs,” the telco said in an online statement. “We apologise for the inconvenience and hope to resolve the issue as soon as possible.”

Furious customers have taken to social media to vent over the issue:

Hey @Telstra 3G EFTPOS is down what gives? Someone said I have to use this stuff called “cash only”?

— The Cannulator™ (@Cannulator) November 2, 2018

Has the telstra 3g error been ressolved for merchant terminals? @CommBank

— Koenji Vintage (@koenjivintage) November 2, 2018

@Telstra can you advise if there is any M2M service outages as we have a large number of our M2M devices currently getting no network connection.

— Iain Pamment (@Iainpammo) November 1, 2018

so Telstra M2M has been down for well over 6 hours now... IoT is the way of the future*

* subject to network availability

— Ken Tsang (@jxeeno) November 2, 2018

It comes just two days after the telco suffered a separate outage affecting its cloud services.

The outage affected a number of Telstra’s online features including access to Telstra.com, MyAccount, Online Billing, the Telstra 24/7 app, Telstra Consumer Webmail and some Telstra Wholesale apps.

It lasted from around 4.45am up until just before 6pm Wednesday evening.

The telco has been hit with multiple outages in the past year, which prompted its shares to drop to a seven-year low in May.

At the time, it said network issues on mobile services were caused by a software default.

Originally published as Telstra has been hit by its second outage of the week