Sportsbet website outage ends but leaves punters angry

Australia’s popular betting site Sportsbet suffered an outage, but punters were still fuming as they were unable to place bets.

The Sportsbet site during the outage. Picture: Supplied

Australia’s popular betting site Sportsbet suffered an outage on Saturday night, leaving punters fuming as they were unable to place bets.

The site posted a message on its homepage saying: “Sorry we’re temporarily out of action. We’re woring hard to get back on track quickly. Thanks for your patience.”

Many flooded social media with their frustrations across Sydney, Melbourne and Brisbane.

Disgruntled customers turned to Twitter to complain about the outage and criticise Sportsbet for not communicating with those impacted.

Sportsbet was unable to offer any betting for live NRL and AFL games and the Wallabies’ third Test with France.

It is unclear how widespread the outage was but users reported the outage after 5pm AEST. The site came back online just before 10pm AEST.

A social media post by Betfair, a subsidiary of Sportsbet’s parent company Flutter Entertainment, said the outage had meant Betfair could not offer NRL live markets in the UK.

Thank you for your patience. The trading team have stated that their colleagues in Sportsbet are experiencing technical difficulties and so they are unable to offer any of the NRL games live. The technical team are currently working on this issue. - Timothy

— Betfair Help (@BetfairCS) July 17, 2021

Wouldn’t mind being able to look at Sportsbet to see my same game multis for this game. Can’t remember for the life of me what I put on 🤦🏼‍♀️

— Jords (@jordss27) July 17, 2021

Sportsbet folding like a deck of cards before my best of the day. Been trying for 20 and there’s 7 minutes to the jump. pic.twitter.com/XKMQtHvyCi

— Mitchell Kermath (@mitchykerm) July 17, 2021

Punters.com.au’s social media account posted a tweet showing a meme of sympathy for those dealing with the outage.

Yikes, it's still going. Pray for Sportsbet's customer service staff pic.twitter.com/Axt8h678Tk

— Punters.com.au (@Punters) July 17, 2021

Automated customer service messages advised “no Bonus Bet compensation will be given by our Customer Service team at this time”.

Sportsbet has been contacted for comment.