36 per cent increase on emergency care patients has been recorded in Mackay private hospital

A noticeable increase in private emergency centre visits has been reported in Mackay, after ‘10 minute’ average wait times were recorded

There has been an increased number of Mackay residents opting for private emergency care, according to figures released on Thursday.

The emergency care centre at Mater Private Hospital has reported a 36 per cent increase on patients treated over the 2019-20 period.

With almost 4700 opting for care at the private hospital in 2020-21, the total Mackay residents now treated in the emergency department at Mater has almost reached 23,000.

Mater executive officer Beth Thomas said patients appreciated the level of care provided along with minimal wait times.

“Our emergency centre is gaining more patients as the community becomes aware of this new service,” Thomas said.

Mackay Mater Hospital

“The success we’ve achieved is a huge tribute to our wonderful doctors, nurses and other staff.

“They provide expert, compassionate emergency care for the people of Central Queensland 365 days a year.”

The average wait time reported at the emergency centre is 10 minutes, while the department also has access to fast X-ray and MRI services.

The emergency centre also liaises directly with specialist doctors to ensure further treatment is provided as required.

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On Thursday, the hospital celebrated Emergency Medicine Day and centre director Dr Yousif said it was a great way to recognise the work of emergency medicine professionals.

“Patients are always our focus,” he said.

“Mater Mackay has an amazing emergency team, but what impresses me the most is the exceptional compassion and care they show our patients.

“Our team provides exceptional assessment and treatment of major and minor illnesses and injuries, for both adults and children.”

Mater Mackay’s emergency care centre is open every day of the year, which allows patients to attend on weekends and public holidays.

Private health insurance is not necessary to visit the emergency centre, with patients able to present directly to the wing or be taken by ambulance.

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Originally published as 36 per cent increase on emergency care patients has been recorded in Mackay private hospital