Lime accused of paying off injured e-scooter riders
Transport company Lime have been accused of paying off injured riders of their popular e-scooters in Brisbane following claims a technical glitch that caused wheels to lock up was still a concern.
QLD News
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TRANSPORT company Lime have been accused of paying off injured riders of a e-scooters following claims their technical glitch was still a concern.
The technical issue from earlier in the year had caused the scooter’s front wheel to lock up, flipping the rider over the handlebars.
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Lime advised the Brisbane City Council on March 18 that the issue had been addressed and ensured the council the scooters were now safe.
Over ten days after Lime claimed to have fixed the glitch, Hayley Adamson was rushed to hospital following a Lime incident, in which she claimed was the result of the malfunction.
Ms Adamson was taken to hospital via ambulance with a busted chin, seven cracked teeth, a fractured jaw and a suspected spinal fracture.
Having to pay a $14,000 medical bill, Ms Adamson contacted Lime, who according to 7 News, offered her partial payment for medical treatment. .
“We do not agree we are at fault, however we want to reimburse you for the dental bills up to the amount of $9700,” Lime’s response said.
“We hope the good will gesture will allow you to resolve your concern.”
As well as offering Ms Adamson nearly $10,000 compensation, she also claims they asked her to sign a confidentiality waiver if she accepted the money.
Ben Wilcock from Shine Lawyers strongly advised anyone in Ms Adamson’s predicament against signing the document.
“People should be very cautious about agreeing to any of these hush agreements or waivers, as often they’re actually giving up their legal rights for compensation,” he said.
According to 7 News, Lime is investigating the claims and said the company have a comprehensive insurance plan in place for its riders.