Tesla quality: Roof falls off brand new Tesla Model Y SUV

An owner of a brand new Tesla SUV has revealed the shocking issue that occurred on the way home from the dealership.

Tesla has built an accidental convertible.

An owner in the US has had the roof fly off his brand new Tesla Model Y SUV just after taking delivery.

The panoramic glass roof flew off as the new owner drove down the highway on the way home from the dealership.

The Tesla Model Y is based on the Model 3, the brand’s cheapest vehicle.

A reddit user claiming to be the owner’s son has said “Tesla’s quality control is embarrassingly bad”. He was in the car at the time and they heard a lot of wind buffeting noise and thought a window was open.

But a minute after hearing the intense wind noise the entire glass panel lifted off.

The owner returned to the dealership where the son claimed the manager said either the seal for the roof was faulty, or the factory just forgot to seal the roof on.

Hey @elonmusk why didn't you tell us that Tesla sells convertibles now? Because the roof of our brand new model Y fell off on the highway pic.twitter.com/s8YNnu7m9L

— Nathaniel (@TheNastyNat) October 5, 2020

A short video uploaded to Twitter shows the Tesla without a roof panel.

After returning to the Tesla dealership the owner called the police to report that a glass roof panel was somewhere on the highway.

The owner claimed the panoramic glass roof flew off while driving down the highway.

The Tesla Model Y has yet to go on sale in Australia.

It isn’t the first time Tesla’s quality has been called into question.

In 2019 American organisation Consumer Reports — which is similar to Australia’s Choice — savaged the brand in its latest reliability report.

Numerous faults led Consumer Reports to give the Model 3 a “do not recommend” rating. The Model Y shares its underpinnings with the Model 3.

At the time common issues afflicting the Model 3 include faulty infotainment functions (including instances of screen freezing), faulty paint, randomly cracking rear windows and numerous other hardware issues.

Other Tesla models have experienced faults early in their production life.

There were also reports of bumpers falling off Model 3s during heavy rain storms.

Tesla has since stated that it has corrected those issues.

In June this year Tesla finished last in a US initial quality survey. The JD Power survey records any issues within the first 90 days of ownership. Tesla recorded 250 faults per 100 vehicles. Kia was the best with 136 faults per 100 vehicles.

Originally published as Tesla quality: Roof falls off brand new Tesla Model Y SUV