‘Odd’: Coles detail stumping shoppers

A supermarket shopper has been left confused after noticing a repeated issue with his online delivery.

A supermarket shopper has been left confused after noticing a repeated issue with his online delivery.

The Reddit user noticed that every time he ordered fruit — whether it be five apples, four avocados or 10 bananas — one item would always be bagged separately.

“I’m not upset or anything. It’s just odd. My partner and I have been getting Coles delivery since Covid and every time there’s always one apple bagged by itself, or one banana, or one orange, etc,” he said.

“In this case, one apple and one apricot. Why? Is there some kind of accountability practice in their bagging or something? I just don’t get it.”

He said it was “100 per cent” of the time.

A handful of people — including many who claimed to work at the supermarket chain — weighed in on the issue.

A shopper was stunned after repeatedly getting one fruit bagged separately from others of the same kind. Picture: Reddit

“It’s Coles. Don’t expect logic. It happens quite a bit. Not every single order. But at least a few per shift,” one said after chalking it up to weight limit rules.

Another said: “Notice this too. No complaints as well as we reuse the plastics as bin liners. Just very odd when double-checking items.”

Another added: “Big orders are split between different crates and for some reason whatever program is dividing items and separating them into crates will separate things like fruit.

“It was always so unsatisfying when I had to bag one bit of fruit separate from the rest purely because the system forced me to.”

Others took aim at the amount of plastic being used.

“Cause they are losers that don’t care about the environment. Amazing, how the bags say, ‘50 per cent recycled plastic’, yet they don’t say that now those bags are no longer recyclable. Bloody clowns.”

Another added: “Because all the plastic they charge for bags they just say f it for delivery.”

news.com.au understands that Coles as a system in place designed to keep products together to simplify the work.

A Coles spokesperson addressed the concerns from the customer.

“Coles is committed to reduce unnecessary plastics in our stores and online. This is a rare incident that is not in line with our operating standards,” a Coles spokesperson told news.com.au.

Coles responded to the concern. Picture: news.com.au

“Our team members receive specific training directed to bag each product together in a single fresh-produce bag.”

It comes after Coles made the decision to pull kitchen knives from the shelves across all Australian stores after a 63-year-old supermarket worker was allegedly stabbed by a 13-year-old while stacking shelves.

Mother-of-two Claudia Campomayor Watt, 63, was stocking the fridge at the back of the Coles supermarket in Yamanto Central in Ipswich shortly before 5.30pm on Monday when she was allegedly stabbed in the back with a large knife.

In the wake of the alleged attack, Coles announced on Wednesday that knives would be taken off their shelves nationwide due to increased levels of aggression and violence.

“Coles complies with all legislation regarding the sale of kitchen knives, and this withdrawal is being taken out of an abundance of caution as we conduct a review,” a spokesperson said.

“The safety of our team members and customers is our No. 1 priority across all aspects of our business.”

The sale of Smeg kitchen knives will still be available for redemption in Coles supermarkets at the service desk until Tuesday, January 21.

Originally published as ‘Odd’: Coles detail stumping shoppers