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Traveller letters

One reader was unimpressed by the food offerings on board Qantas’s business class.

Cereal and a bread roll: You call this business class food, Qantas?

“I recently travelled business class on a five-and-a-half hour flight departing at 7.30am. To my surprise there was no choice for breakfast and no hot food.”

One Traveller reader was unhappy with the recline in Qantas’ economy class on a Boeing 787 Dreamliner.

If Qantas is going to use these seats on ultra-long hauls, count me out

“I recently flew on a Qantas Dreamliner and the economy seat was comfortable – until the person in front of me reclined.”

jetstar

Jetstar cancelled our flight – then treated us like royalty

“Making our way to the departure gate we heard the announcement that our flight was cancelled due to engineering issues.”

A Traveller reader was unhappy with the work done by a tailor in Vietnam.

Shoddy work: Warning over tailor-made clothes in Vietnam

When we raised concerns at the final fitting about problems with the clothes we ordered, we were told to “get it fixed in your own country”.

A Traveller reader says American Airlines will not refund her flights after she was denied an ESTA and forced to re-route her trip.

I had to re-route my flights after US denied my ESTA with no explanation

“I was forced to cancel my flights with Qantas and American Airlines, for what will probably be my last major overseas trip.”

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When the seatbelt sign is never switched off, it’s impossible to know when it’s safe to get up.

Can I get up? Airline left seatbelt sign on for whole 10-hour flight

We had four flights over the past month and the seat-belt sign stayed on for the whole flight (over 10 hours for each flight).

Traveller readers have expressed concern about visiting the US in the wake of recent border security incidents.

Despite valid ESTAs, my wife and I were detained at the US border

After being fingerprinted and photographed, the border agent demanded a great deal of information from us.

Beware high fees at Sydney Airport’s currency exchange store.

Never mind scams abroad, Sydney Airport stung me twice

Your reader letters frequently highlight scams encountered when travelling overseas, but my experience suggests that you need to be equally vigilant in Australia.

Issues with Qantas? Why not take it to the top? CEO Vanessa Hudson pictured in a Qantas hangar.

Chasing a Qantas refund? After five unanswered emails, I had an idea

“I was determined not to give up, but I also realised that sending off another email was likely to have the same result, until I had a bright idea before the sixth email.”

In the age of paying for seat selection, airlines have made a habit of separating families.

Airlines prioritise safety, except when it comes to choosing your seat

Airlines like to say that safety is their number-one priority. I would say that all goes out the window unless you pay extra to sit with your family.

Original URL: https://www.brisbanetimes.com.au/traveller/topic/traveller-letters-l66