Westpac Banking Corporation
Is this really my bank calling? Westpac moves to stop impersonation scams
In a bid to foil impersonators, Westpac customers will receive calls via their app that are branded, verified by Optus and show a reason for the call. But will it make a difference?
- by David King
Latest
Analysis
Debit cards
Westpac offers debit cards to eight-year-olds in youth banking push
Children as young as eight are being offered a physical debt card in an effort by Westpac to improve their financial literacy.
- by John Collett
Opinion
Bank fees
Old habits are hard to kick for banks. They’re behaving badly – again
Six years after the royal commission, there are signs of a re-emergence of poor behaviour. At the very least this looks like conduct slippage.
- by Elizabeth Knight
From mortgage checks to scam-busting: How your bank is using AI
Banking giants have plans for artificial intelligence that go much further than the often clunky chatbots used to answer customer queries.
- by Clancy Yeates
Banks not doing enough to help struggling borrowers, says ASIC
As the number of customers falling behind on their repayments rises, the watchdog says too many people in hardship are finding it hard to get help.
- by Clancy Yeates
Westpac boss predicts soft economic landing despite customer stress
Westpac boss Peter King says the economy is on track for a soft landing, even as customer stress has ticked up, and the bank posted a drop in profits.
- by Millie Muroi
Banks expected to report more than $15b in half-year profits
Despite continued pressure on bank profit margins, analysts expect the big four to post relatively resilient earnings over the next two weeks.
- by Millie Muroi
Scammers are becoming patient: Banks say social media giants need to step up
Experts warn scammers are targeting victims through drawn-out investment and romance scams – and say social media platforms to step up prevention.
- by Millie Muroi
Bank profit margin crunch to continue as customers shift deposits
Bank margins will continue to dwindle in the first half of this financial year, analysts say, as customers move their savings into higher-interest offerings.
- by Millie Muroi
Bank chiefs back calls for longer election cycles
The bosses of major banks have backed calls for federal elections to be held every four years instead of three to provide more certainty for business.
- by Millie Muroi
Updated
Earnings season
Westpac chief praises resilient economy and eyes 2024 rate cut
The bosses of Westpac and Bendigo and Adelaide Bank say late payments on home loans have ticked up, but that an easing in interest rates, which looks likely to happen this year, would support economic growth.
- by Millie Muroi
Original URL: https://www.brisbanetimes.com.au/topic/wbc-1nw