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Service NSW, the agency set up by the Coalition as a one-stop shop for government services is facing hundreds of job cuts

‘Shortsighted’: NSW government blasted as hundreds of jobs cut

The agency set up by the former Coalition government in 2013 as a one-stop shop for government services has some 360 jobs earmarked for cuts.

  • Michael McGowan

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NSW Finance Minister Courtney Houssos and Customer Service minister Jihad Dib revealing that $144 million in merchant fees had been unlawfully collected.

So who knew? The inquiry into what ministers were told about $144m in illegal fees

The NSW Ombudsman has confirmed it will investigate whether former government ministers were warned a long-running scheme which saw agencies charge people merchant fees was unlawful.

  • Michael McGowan and Daniel Lo Surdo
Finance Minister Courtney Houssos discusses the overcharging on Wednesday morning.

Millions of NSW residents charged illegal fees by government

If you’ve renewed your driver’s licence, you’ve probably been overcharged, the government has said.

  • Michael McGowan and Daniel Lo Surdo
Service NSW is facing redundancy rounds.

‘A knife through Service NSW’: Senior executives set to be sacked

The union says it believes 125 jobs are set to be cut in the first of “waves” of redundancy under the changes, which the government says will include executives.

  • Christopher Harris
Police at the Haymarket Service NSW branch where an employee was stabbed on Friday.

Service NSW stabbing accused to remain behind bars

Mahmoud Salhab’s lawyer said he had mental health issues “for quite some time now”, as he sought orders to have his client transferred to a psychiatric facility.

  • Mary Ward
Richard Nelson received an email from Service NSW apologising for exposing his data to other customers.

Ninety minutes that exposed thousands of Service NSW customers

As Service NSW updated its website, customers who were logged in had their personal details exposed.

  • Olivia Ireland
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Police documents - shown with permission - relating to the abuse of a woman who fled Queensland for NSW.

A woman fled her abuser. Then Service NSW sent him her new address

The woman who fled escalating domestic abuse from a man with links to organised crime cried with relief when she arrived at a safe location.

  • Jordan Baker
Scenic World in Katoomba is one place Parents NSW vouchers can be redeemed this school holidays.

‘Use them or lose them’: 1.5m tourism vouchers still not redeemed

NSW residents have been eligible for a $50 hotel voucher since February, but more than half of people are still sitting on theirs before the expiry in two weeks.

  • Mary Ward
Optus customer Chris Lekkas is concerned about the risk of identity theft as a result of the Optus cyber security breach.

Frustrated Optus customers get the run around

Optus customers who are trying to change their personal identity numbers on documents including their driver’s licence are frustrated with a lack of help and advice from the telco.

  • Anna Patty
Column 8 granny dinkus

Albo’s got your number

As does a stranger’s tractor.

Original URL: https://www.brisbanetimes.com.au/topic/service-nsw-1njx