Loyalty programs
More consumers using buy now, pay later and loyalty rewards for everyday expenses
Paypal, Flybuys and Afterpay say more people are using financial products and rewards programs as households battle cost-of-living pressures.
- by Jessica Yun
Latest
Opinion
Opinion
The truth about why the Chairman’s Lounge is so valuable for Qantas
The strangest aspect to this story is that it has taken decades for politicians’ elite club memberships to become an issue du jour.
- by Elizabeth Knight
Opinion
Opinion
The quiet, yet significant, change to Qantas’ frequent flyer scheme
In a huge change, Qantas has quietly altered the schedule on which it opens up its some of its cheapest seats.
- by Nicole Pedersen-McKinnon
Loyalty comes at a cost: the apps holding back Australian shoppers
Customers staying loyal to businesses and making choices against their own interests are the target of a policy overhaul aimed at turbocharging the economy.
- by Millie Muroi and Shane Wright
Opinion
General insurance
Pumping insurance premiums: Are loyalty discounts a mug’s game?
Insurance giant IAG has been accused of telling customers they were receiving loyalty discounts when it wasn’t cheaper insurance at all.
- by Elizabeth Knight
Opinion
Opinion
How to game Qantas’ new frequent flyer program
The airline’s new frequent flyer scheme is now open for business, so here’s how to make the most of the system.
- by Nicole Pedersen-McKinnon
Opinion
For subscribers
Qantas loyalty revamp the right flight path to healing customer ‘pain point’
Vanessa Hudson has taken on the Herculean task of trying to restore the relationship with Qantas customers and staff – and reweight the division of the spoils.
- by Elizabeth Knight
Analysis
Aviation
Will Qantas’ frequent flyer changes make it easier to get a seat?
Qantas has added a third way to redeem frequent flyer points on flights. But will it make snagging a seat easier?
- by Amelia McGuire
Opinion
Opinion
What we know so far about Qantas’ frequent flyer overhaul
Here comes my speculation on Qantas’ new strategy and what it will mean for your reward flying.
- by Nicole Pedersen-McKinnon
Regional Express to launch loyalty program ahead of AGM
Rex is preparing to launch its loyalty program while scrutiny intensifies on bigger rival Qantas.
- by Amelia McGuire
Analysis
Analysis
Road test: OnePass’ enhanced Flybuys reward points offer
The loyalty reward scheme of outlets such as Officeworks and Bunnings has increased its rewards points, but is it worth the fee?
- by John Collett
Original URL: https://www.brisbanetimes.com.au/topic/loyalty-programs-hoh