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Banking royal commission

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PrimeSolve founder, Tim Hall.

Robot versus human: How will you plan for retirement?

Millions of Australians will soon have to make the choice between a robot or a human to help guide them through retirement.

  • Hannah Hammoud

Latest

Old habits are hard to kick for banks. They’re behaving badly – again

Six years after the royal commission, there are signs of a re-emergence of poor behaviour. At the very least this looks like conduct slippage.

  • Elizabeth Knight
Commonwealth Financial Planning whistleblower Jeff Morris campaigned for the Hayne royal commission.

Need more than a warm inner glow: Call to pay whistleblowers

The man whose actions led to the banking royal commission has backed an inquiry’s call for whistleblowers to be paid, saying it will encourage more to come forward.

  • Shane Wright
Royal commissioner Kenneth Hayne recommended a compensation scheme of last resort

Long-awaited investor compensation scheme gets under way

A compensation scheme offering up to $150,000 to consumers who have experienced misconduct is now operating.

  • John Collett
AFCA chief executive David Locke said

‘Unsustainable rate’: Financial complaints hit record 100,000 a year

Australian Financial Complaints Authority chief ombudsman David Locke says financial firms could do better at handling complaints to ease pressure on the financial dispute resolution scheme.

  • Millie Muroi
Some major banks have recently cut mortgage cashbacks and raised interest rates for new customers.

Banks found to be charging fees to deceased estates

Six banks, including the big four, have been continuing to charge customers’ accounts after being notified of their deaths, according to the Banking Code Compliance Committee.

  • Millie Muroi
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The country’s biggest banks paid $1.1 billion in compensation in the the six months to December.

Big banks pay billions to customers burnt in advice scandal

The banks paid or offered $4.7 billion in compensation after a royal commission and ASIC found misconduct around financial advice.

  • Millie Muroi
No fines for bankers

Million-dollar fines dumped after bankers raised ‘legitimate concerns’

Laws introducing fines for dodgy finance executives have been shelved after several bank bosses expressed their surprise and disappointment.

  • Rachel Clun
Kenneth Hayne made 76 recommendations for sweeping reforms across the financial services industry.

$1bn left in the pot: Are you eligible for a royal commission refund?

Banks have now refunded billions of dollars as a result of the dodgy practices revealed by the Banking Royal Commission. But there’s more to be returned.

  • Joel Gibson
The managing director of insurer Select AFSL, Russell Howden, has been found by a court to have breached his duty of care and diligence as a director.

‘Unconscionable’: Insurer preyed on Indigenous customers

Insurance company Select AFSL could face a fine after a court found it used pressure tactics to sell insurance policies while rewarding staff with a cruise to the Gold Coast, trips to Las Vegas and Hawaii, and a Vespa scooter.

  • Simone Fox Koob

Original URL: https://www.brisbanetimes.com.au/topic/banking-royal-commission-hql