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Reinventing retail

August 2024

Retailers are exploring innovative tech like chatbots and automation to ease the strain on human capital.

Harnessing data key to combating staff attrition

Poor staff retention and high turnover present significant challenges for nearly three in 10 retailers surveyed.

Sponsored 

by Shopify

The ability to harness data effectively allows retailers to make informed decisions that propel growth.

Why the CTO is finally in the driver’s seat of growth

CTOs are at the forefront of prioritising business intelligence, automation, and artificial intelligence to drive growth.

Sponsored 

by Shopify

In a competitive market in which price wars are unsustainable, retailers must leverage a multifaceted approach.

Unlocking customer loyalty through added value

As retailers grapple with rising costs, the challenge of securing customer loyalty has become increasingly complex.

Sponsored 

by Shopify

Bringing together various data sources, gives retailers can gain a comprehensive view of their business.

Embracing the power of unified commerce for better business

The resurgence of in-store shopping has reignited the need for retailers to deliver exceptional customer experiences across all channels.

Sponsored 

by Shopify

A focus on quality, personalised experiences and first-party data is essential.

Competing beyond price for consumer wallet share

Retailers are finding it increasingly challenging to meet rising customer expectations.

Sponsored 

by Shopify

Retailers are responding to meet shifts in consumer behaviour.

Economic challenges charge up technology investments

Facing economic challenges and the effects of digitalisation, retailers are streamlining operations to prioritise high-value investments.

Sponsored 

by Shopify

Original URL: https://www.afr.com/topic/reinventing-retail-6gwv